TTC Internal Opportunity: Business Analyst (Information Systems/Business Analyst III) #2715

Trident Technical College; Charleston (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

Trident Technical College is seeking a Business Analyst within the Information Technology Project Management Office to lead complex technology projects and collaborate across departments to identify business needs and craft effective tech solutions.

Reporting to the IT PMO Director, the role covers planning, budgeting, governance, process improvement, and ensuring project outcomes align with institutional goals and enhance operational efficiency.

Qualifications

• Bachelor's degree in computer science or a related field; relevant experience may substitute for the degree.
• Five years of experience in project coordination, IT customer service, procurement, and asset management.
• Experience leading or supporting complex IT projects in a higher education environment.
• Knowledge of project management principles, methodologies, and best practices.
• Experience gathering requirements, developing business cases, and documenting technical and functional requirements.
• Experience with budgeting, forecasting, and resource management.
• Strong written and verbal communication and collaboration across technical and business teams.

Responsibilities

• Partner with college departments to assess business needs, gather and document requirements, perform feasibility analyses, and develop business cases that support technology-related projects and initiatives.
• Lead and support complex IT projects through all phases of the project lifecycle, including planning, scheduling, budgeting, resource allocation, implementation, and project closeout.
• Develop and maintain project documentation, work plans, timelines, requirements, and supporting materials to ensure successful project execution and alignment with institutional objectives.
• Monitor project scope, budgets, schedules, resources, and risks while providing recommendations and solutions to support project success and effective resource utilization.
• Coordinate communication with project stakeholders, leadership, vendors, and other constituents by preparing status reports, project updates, financial projections, and presentations related to project activities and outcomes.
• Serve as a point of contact for IT financial planning activities related to hardware, software, and campus-wide technology projects. Assist with budgeting, forecasting, funding validation, and resource planning efforts.
• Develop, maintain, and promote compliance with institutional documentation standards, operational procedures, technology governance practices, security requirements, and regulatory obligations.
• Collaborate with faculty, staff, students, vendors, and external partners to identify opportunities for process improvement and implement technology solutions that enhance operational effectiveness and the student experience
• Support change management initiatives, knowledge sharing, continuous process improvement efforts, and other strategic priorities within Information Technology.
• Performs other duties as assigned.

Skills

Project coordination

IT customer service

Procurement

Technology asset management

Change management

Process improvement

Stakeholder collaboration

Budgeting

Education

Bachelor's degree in Computer Science or related field

Job description

Job Responsibilities

Reporting to the Information Technology Project Management Office Director, this position serves as a project lead for complex technology projects and collaborates with stakeholders across the college to identify business needs, develop technology solutions, and ensure successful project outcomes. The Business Analyst supports project planning, financial oversight, governance, process improvement, and strategic technology initiatives that advance institutional goals and operational efficiency. This position provides technical and professional services in support of college-wide information technology initiatives.

Key responsibilities include

• Partner with college departments to assess business needs, gather and document requirements, perform feasibility analyses, and develop business cases that support technology-related projects and initiatives.
• Lead and support complex IT projects through all phases of the project lifecycle, including planning, scheduling, budgeting, resource allocation, implementation, and project closeout.
• Develop and maintain project documentation, work plans, timelines, requirements, and supporting materials to ensure successful project execution and alignment with institutional objectives.
• Monitor project scope, budgets, schedules, resources, and risks while providing recommendations and solutions to support project success and effective resource utilization.
• Coordinate communication with project stakeholders, leadership, vendors, and other constituents by preparing status reports, project updates, financial projections, and presentations related to project activities and outcomes.
• Serve as a point of contact for IT financial planning activities related to hardware, software, and campus-wide technology projects. Assist with budgeting, forecasting, funding validation, and resource planning efforts.
• Develop, maintain, and promote compliance with institutional documentation standards, operational procedures, technology governance practices, security requirements, and regulatory obligations.
• Collaborate with faculty, staff, students, vendors, and external partners to identify opportunities for process improvement and implement technology solutions that enhance operational effectiveness and the student experience
• Support change management initiatives, knowledge sharing, continuous process improvement efforts, and other strategic priorities within Information Technology.
• Performs other duties as assigned.

Minimum and Additional Requirements

This position requires a bachelor's degree in computer science or a related field and experience in computer system development and modification. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

Successful candidates will demonstrate:

• Preferred candidate will have five (5) years of relevant experience in each of the following areas: project coordination, IT customer service, procurement, and technology asset management.
• Demonstrated experience leading or supporting complex information technology projects in a higher education environment.
• Knowledge of project management principles, methodologies, and best practices.
• Experience gathering business requirements, conducting needs assessments, developing business cases, and documenting technical and functional requirements.
• Experience with project budgeting, financial planning, forecasting, and resource management.
• Knowledge of information systems, system development processes, and technology implementation practices.
• Experience preparing and presenting project status reports, technical documentation, and executive-level communications.
• Strong analytical, problem-solving, organizational, and critical-thinking skills.
• Demonstrated ability to collaborate effectively with technical teams, business stakeholders, vendors, and leadership.
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences.
• Experience with change management, process improvement initiatives, and technology governance practices.
• Experience working within an institutional IT environment and coordinating multiple technology-related activities, priorities, and stakeholders.

Additional Comments

This internal recruitment is limited to current Trident Technical College employees occupying full-time positions. The position may be advertised externally at a later date. Applications must be submitted by 4:00 p.m., November 2, 2026. Interested candidates should complete the online application through the SC State Jobs Employment Application system.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy