TS/SCI Systems Engineer I — Front‑Line Operations

Prosync Tecnology Group; Annapolis (MD); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Quarterly bonuses

Health benefits

401K retirement plan

Flexible work options

Paid time off

Job summary

ProSync Technology Group, LLC (ProSync) in Annapolis, MD seeks an experienced Systems Engineer I or Systems Administrator II to join its front‑line engineering team. This role performs hands‑on system administration, configuration, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments.

The candidate must have a TS/SCI with Full‑Scope Polygraph, strong breadth of technical skills, and the discipline to support operational systems with

Qualifications

• Bachelor’s degree or higher in Systems Engineering or related field, plus seven (7) years of experience in systems engineering (OR) eleven (11) years total.
• Bachelor’s degree or higher in Computer Science or related field, plus ten (10) years of experience in systems administration (OR) fifteen (15) years total in systems administration.
• Strong hands-on experience with system installs, configurations, troubleshooting, and maintenance.
• Ability to support users and customers in operational environments.
• An active Top Secret/SCI with Polygraph is required.

Responsibilities

• Front‑Line System Administration — Perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting.
• Customer & User Support — Provide direct support to users and customers, resolving issues and ensuring system availability.
• System Configuration & Maintenance — Configure servers, services, and applications; maintain system integrity and operational readiness.
• Operational Troubleshooting — Diagnose and resolve issues across hardware, software, and network layers in mission environments.
• Deployment & Installations — Support installation and deployment of new systems, upgrades, and configurations.
• Cross‑Team Collaboration — Work closely with the team, mission partners, and engineering staff to support operational workflows.
• Documentation & Reporting — Maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures.
• Issue Escalation — Escalate complex issues to management and senior engineers when required.

Skills

System installation

Configuration management

Troubleshooting

Customer support

Operational environment support

Education

Bachelor’s degree in Systems Engineering or related field

Bachelor’s degree in Computer Science or related field + 10 years in systems administration (or 15 total)

Job description

ProSync Technology Group, LLC (ProSync) in Annapolis, MD seeks an experienced Systems Engineer I or Systems Administrator II to join its front‑line engineering team. This role performs hands‑on system administration, configuration, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments.

The candidate must have a TS/SCI with Full‑Scope Polygraph, strong breadth of technical skills, and the discipline to support operational systems with