Front‑Line Systems Engineer I – TS/SCI w/ Poly

Prosync; Maryland; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonuses quarterly

Health benefits

401K Retirement plan

Paid time off

Job summary

ProSync Technology Group, LLC (ProSync) is hiring for an experienced Systems Engineer I or Systems Administrator II to join their front‑line engineering team. The role involves hands‑on system administration, configuration, installs, troubleshooting, and direct support for mission‑critical environments in a DoD/IC context.

The position requires an active Top Secret/SCI with Polygraph clearance, a bachelor’s degree (or higher) in a related field, and extensive experience in systems engineering or

Qualifications

• Bachelor’s degree or higher in Systems Engineering or related field plus seven years of experience (or eleven years total).
• Bachelor’s degree or higher in Computer Science or related field plus ten years of systems administration experience (or fifteen total).
• Hands‑on experience with system installs, configurations, troubleshooting, and maintenance.

Responsibilities

• Front‑Line System Administration — perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting.
• Customer & User Support — provide direct support to users and customers, resolving issues and ensuring system availability.
• System Configuration & Maintenance — configure servers, services, and applications; maintain system integrity and operational readiness.
• Operational Troubleshooting — diagnose and resolve issues across hardware, software, and network layers in mission environments.
• Deployment & Installations — support installation and deployment of new systems, upgrades, and configurations.
• Cross‑Team Collaboration — work closely with the team, mission partners, and engineering staff to support operational workflows.
• Documentation & Reporting — maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures.
• Issue Escalation — escalate complex issues to management and senior engineers when required.

Skills

System administration

Customer support

Troubleshooting

Operational reliability

Education

Bachelor’s degree or higher in Systems Engineering or related

Bachelor’s degree or higher in Computer Science or related

Tools

System installs

Configuration management

Job description

ProSync Technology Group, LLC (ProSync) is hiring for an experienced Systems Engineer I or Systems Administrator II to join their front‑line engineering team. The role involves hands‑on system administration, configuration, installs, troubleshooting, and direct support for mission‑critical environments in a DoD/IC context.

The position requires an active Top Secret/SCI with Polygraph clearance, a bachelor’s degree (or higher) in a related field, and extensive experience in systems engineering or