Systems Engineer I OR Systems Administrator II

ProSync Technology Group, LLC; Maryland; Sur place; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health benefits

401K retirement plan

Paid time off

11 paid holidays

Résumé du poste

ProSync Technology Group, LLC is seeking an experienced Systems Engineer I or Systems Administrator II to join our frontline engineering group. This role involves hands-on system administration, configurations, installs, troubleshooting, customer support, and ongoing maintenance across mission-critical environments.

The ideal candidate will work directly with users and customers, possess strong technical breadth, and maintain reliable, precise operations.

Qualifications

• Bachelor's degree in Systems Engineering or a related field with 7+ years experience in systems engineering, or 11 total years in the field.
• Bachelor's degree in Computer Science or a related field with 10+ years experience in systems administration, or 15 total years in the field.
• Hands-on experience with system installs, configurations, troubleshooting, and maintenance.
• Ability to support users and customers in operational environments.
• Active TS/SCI clearance with Polygraph is required.

Responsabilités

• Perform daily system administration tasks, including configuration, installation, patching, monitoring, and troubleshooting.
• Provide direct support to users and customers, ensuring system availability.
• Configure servers, services, and applications and maintain system integrity.
• Diagnose and resolve issues across hardware, software, and network layers.
• Support installation and deployment of new systems and upgrades.
• Collaborate with team and partners to support operational workflows.
• Document configurations, changes, and troubleshooting steps.
• Escalate complex issues to management and senior engineers.

Connaissances

System administration

Customer support

Troubleshooting

Configuration

Formation

Bachelor's degree in Systems Engineering or related field

Bachelor's degree in Computer Science or related field

Outils

Top Secret/SCI clearance

Description du poste

ProSync is seeking an experienced Systems Engineer I or Systems Administrator II to join the team's front‑line engineering group. This individual will perform hands‑on system administration tasks, configurations, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments. The role requires strong technical breadth, the ability to work directly with users and customers, and the discipline to support operational systems with reliability and precision.

This position requires an active Top Secret/SCI with Fullscope Polygraph clearance to be considered.

ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,"

Responsibilities

• Front‑Line System Administration — Perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting
• Customer & User Support — Provide direct support to users and customers, resolving issues and ensuring system availability
• System Configuration & Maintenance — Configure servers, services, and applications; maintain system integrity and operational readiness
• Operational Troubleshooting — Diagnose and resolve issues across hardware, software, and network layers in mission environments
• Deployment & Installations — Support installation and deployment of new systems, upgrades, and configurations
• Cross‑Team Collaboration — Work closely with the team, mission partners, and engineering staff to support operational workflows
• Documentation & Reporting — Maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures
• Issue Escalation — Escalate complex issues to management and senior engineers when required

Requirements

• Systems Engineering Requirements: A Bachelor's degree or higher in Systems Engineering or a related discipline from an accredited college or university plus seven (7) years of experience in systems engineering (OR) in lieu of a degree, a total of eleven (11) years of experience in systems engineering.
• Systems Administration Requirements: A Bachelor's degree or higher in Computer Science or a related discipline from an accredited college or university plus ten (10) years of experience in systems administration (OR) in lieu of a degree, a total of fifteen (15) years of experience in systems administration.
• Strong hands‑on experience with system installs, configurations, troubleshooting, and maintenance
• Ability to support users and customers in operational environments
• An active Top Secret/SCI with Polygraph is required

Benefits

Join PROSYNC and enjoy our great benefits!

Compensation

• We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive

Health & Retirement

• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health

Education

• Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level

Work/Life Balance

• A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle