TS/SCI System Administrator — IT Ops & Troubleshooting Lead

Dover Networks LLC; Maryland; On-site; USD 123,000 - 134,000; Full time

Job summary

Dover Networks LLC seeks a Systems Administrator with an active TS/SCI clearance and a Full Scope Polygraph to join our IT operations in Maryland. The role emphasizes maintaining and troubleshooting client/server/storage/network systems, with no clearance sponsorship provided.

Responsibilities include Tier I/II support, day-to-day operations, monitoring, status communications to management, and capacity planning to improve reliability and performance.

Qualifications

• Five years of SA experience in programs of similar scope.
• Bachelor’s degree in a technical discipline.
• Five additional SA years substituted for a degree.

Responsibilities

• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perfOrm system capacity analysis and planning.

Skills

SA experience

Education

Bachelor’s degree in a technical discipline

Tools

UNIX

Windows

Job description

Dover Networks LLC seeks a Systems Administrator with an active TS/SCI clearance and a Full Scope Polygraph to join our IT operations in Maryland. The role emphasizes maintaining and troubleshooting client/server/storage/network systems, with no clearance sponsorship provided.

Responsibilities include Tier I/II support, day-to-day operations, monitoring, status communications to management, and capacity planning to improve reliability and performance.