System Administrator (TS/SCI) — Full Scope Poly

Dover Networks LLC; Capitol Heights (MD); On-site; USD 189,000 - 208,000; Full time

Benefits offered by this job

Company 401(k) contributions

Job summary

Dover Networks LLC is seeking a highly experienced Senior System Administrator to support IT systems across a large enterprise environment in Capitol Heights, MD. The role requires a TS/SCI clearance with Full Scope Polygraph; no sponsorship is provided.

The position emphasizes implementation, troubleshooting, maintenance, and optimization of server, network, and storage components for mission-critical systems.

Qualifications

• Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provjde detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows operating systems and installs /loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating system enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware applications and software integration

Education

Bachelor's degree in a technical discipline

Job description

Dover Networks LLC is seeking a highly experienced Senior System Administrator to support IT systems across a large enterprise environment in Capitol Heights, MD. The role requires a TS/SCI clearance with Full Scope Polygraph; no sponsorship is provided.

The position emphasizes implementation, troubleshooting, maintenance, and optimization of server, network, and storage components for mission-critical systems.