Trusted Traveler Admin Clerk - Front Desk & Data Reporting

TeleSolv Group; Charlotte (NC); Vor Ort; USD 29.000 - 32.000; Vollzeit

Zusammenfassung

TeleSolv Consulting seeks a detail-oriented General Clerk III to support Trusted Traveler Program processes in Charlotte, NC. On-site role requiring a Tier 4 Public Trust background check, punctual interviews, and professional attire.

Responsibilities include greeting applicants, verifying identity, maintaining program information, and generating daily performance reports for CBP and contractor staff. Local candidates preferred.

Qualifikationen

• U.S. Citizen.
• Two (2) years of general administrative experience with customer interface.
• Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
• High school diploma or GED from an accredited institution recognized by the U.S. Department of Education.
• Two (2) years of related undergraduate study may substitute for experience.
• Local to the Charlotte, NC area and available for on-site work.

Aufgaben

• Greet and check-in applicants.
• Verify identity and required documents for transactions.
• Maintain up-to-date program information and enrollment processes.
• Notify Government inspection staff of information affecting applications.
• Check applicant information against government databases.
• Escort applicants to designated locations as needed.
• Provide performance reports and daily activity data.
• Schedule interview appointments for Trusted Traveler Programs.
• Assist the public with creating accounts and submitting online applications.
• Assist with membership card activation and related tasks.

Kenntnisse

Customer service

Administrative support

Attention to detail

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

TeleSolv Consulting seeks a detail-oriented General Clerk III to support Trusted Traveler Program processes in Charlotte, NC. On-site role requiring a Tier 4 Public Trust background check, punctual interviews, and professional attire.

Responsibilities include greeting applicants, verifying identity, maintaining program information, and generating daily performance reports for CBP and contractor staff. Local candidates preferred.