Trusted Auto Service Advisor & Writer

Christian Brothers Automotive; Olathe (KS); On-site; USD 59,000 - 72,000; Full time

Job summary

Christian Brothers Automotive in Olathe, KS is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and maintain clear communication about vehicle status. You will help present repair options, manage workflow, and build lasting relationships with customers to ensure satisfaction at every visit.

Responsibilities include greeting guests, outlining solutions, coordinating store operations, and maintaining high ethical standards while delivering transparent

Qualifications

• Current driver’s licenses.
• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows based computer software and automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and our customer.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle guest as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Skills

Driver's license

Clean driving record

Windows software proficiency

Automotive service advisor experience

Job description

Christian Brothers Automotive in Olathe, KS is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and maintain clear communication about vehicle status. You will help present repair options, manage workflow, and build lasting relationships with customers to ensure satisfaction at every visit.

Responsibilities include greeting guests, outlining solutions, coordinating store operations, and maintaining high ethical standards while delivering transparent