Trust Software Analyst I — UX-Driven Dev & Support

Frost Bank; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus program

Job summary

Frost Bank is seeking a Trust Programmer Analyst I to help design and implement Trust software solutions. You will troubleshoot user issues and contribute to digital initiatives that enhance user experiences while upholding privacy and policy standards.

The role emphasizes problem-solving, collaboration with stakeholders, and delivering reliable software support in a trusted banking environment.

Qualifications

• Bachelor's degree in CS or related field or equivalent professional experience.
• 0-2 years of programming experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft applications.

Responsibilities

• Resolve service requests submitted by users of Trust software and escalate as needed.
• Maintain Trust programs by coding, testing, and debugging program updates and documenting issues.
• Maintain knowledge of privacy, confidentiality, and proprietary policies and procedures.
• Maintain open communication with Trust software stakeholders and other Trust Programmer Analysts.

Skills

Communication skills

Programming experience

Microsoft Office

Education

Bachelor's degree in Computer Science or related field

Job description

Frost Bank is seeking a Trust Programmer Analyst I to help design and implement Trust software solutions. You will troubleshoot user issues and contribute to digital initiatives that enhance user experiences while upholding privacy and policy standards.

The role emphasizes problem-solving, collaboration with stakeholders, and delivering reliable software support in a trusted banking environment.