Trust & Safety BI Analyst — Dashboards & Data Automation

TikTok Inc.; San Jose (CA); On-site; USD 76,000 - 128,000; Full time

Job summary

TikTok Inc. is seeking a Business Intelligence professional in California to empower data-driven decision-making across Trust & Safety. You will gather requirements, develop dashboards, and validate data to ensure accuracy and actionability.

The role emphasizes analytical problem-solving, collaboration with various teams, and ongoing learning of new analytics tools and automations to improve reporting and performance.

Qualifications

• 1+ years of experience in data analytics, reporting, business intelligence or a related field (internships and academic projects considered).
• Working knowledge of SQL for querying and analyzing data.
• Working knowledge of Python, Excel, or another scripting language for data analysis or automation.
• Familiarity with data visualization tools such as Tableau, Power BI, or Looker.
• Strong analytical problem-solving skills with attention to detail.
• Strong organizational skills with the ability to manage multiple priorities.
• Strong communication skills with the ability to explain analytical findings to technical and non-technical audiences.

Responsibilities

• Support cross-functional stakeholders by gathering business requirements and translating them into reports, dashboards, and analytical solutions.
• Develop and maintain SQL queries, dashboards, and basic automation workflows while collaborating with team members.
• Analyze operational data to identify trends, investigate root causes, quantify business impact, and provide actionable insights to support data-driven decision-making.
• Build and maintain dashboards that surface operational performance metrics and business insights.
• Assist with data validation, quality checks, and governance activities to improve reporting accuracy.
• Document datasets, metric definitions, reporting logic, and technical documentation to support scalable analytics solutions.
• Continuously learn new tools, technologies, and best practices in analytics and automation.
• Proactively identify opportunities to improve reporting, automation, and operational processes through data and analytics.

Skills

SQL

Python

Data visualization

Analytical thinking

Communication

Tools

Tableau

Power BI

Looker

Excel

Job description

TikTok Inc. is seeking a Business Intelligence professional in California to empower data-driven decision-making across Trust & Safety. You will gather requirements, develop dashboards, and validate data to ensure accuracy and actionability.

The role emphasizes analytical problem-solving, collaboration with various teams, and ongoing learning of new analytics tools and automations to improve reporting and performance.