Trust Operations Specialist

US Lawns; Storm Lake (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

100% employer-funded retirement plan

Job summary

Citizens First National Bank is seeking a Trust Operations Specialist to join our wealth management division. This role handles daily trust operations, ensuring accuracy and strong customer service.

The position requires organizational and problem-solving skills, with knowledge of retirement plans, taxation, and investments being helpful. A fast-paced environment with a focus on accuracy and compliance is emphasized.

Responsibilities

• Input of dividends and interest payments, as well as newly purchased securities.
• Posting daily transactions for all Trust accounts including retirement and farm management.
• Balancing assets and preparing financial reports.
• Record debit and credit transactions and understand general ledger entries.
• Coordinate onboarding or transfer of assets.
• Ensure tax estimates are paid and all tax filings are complete in the appropriate timeframe.
• Answer phone calls and greet customers.
• Meet and greet customers.
• Assist in training new employees to ensure policies and procedures are being followed.

Job description

Job Description

Citizens 1st National Bank is looking for a Trust Operations Specialist to join our fast-paced, diversified, and growing wealth management department. The Trust Operations Specialist is responsible for the daily routine work of the bank's Trust & Wealth Management division and should possess strong organizational and problem-solving skills. This position requires extreme attention to detail and accuracy. Success in this role requires strong customer service skills and exceptional communication skills. Knowledge of individual and small business retirement plans, taxation, and a general understanding of investments is helpful.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Input of dividends and interest payments, as well as, newly purchased securities.


• Posting daily transactions for all types of Trust accounts including retirement and farm management.


• Balancing assets and preparing financial reports.


• Record debit and credit transactions and understand general ledger entries.


• Coordinate onboarding or transfer of assets.


• Ensure tax estimates are paid and all tax filings are complete in the appropriate timeframe.


• Answer phone calls and greet customers.


• Meet and greet customers.


• Assist in training new employees to ensure policies and procedures are being followed.

Company Description

Citizens First National Bank is a medium-sized, family-owned community bank located in Storm Lake, Iowa. Chartered in 1902, the bank is still managed by members of the founding family. For more than a century, we have been committed to relationship-based banking that serves our customers, our employees, and our community.

We value hard work and personal responsibility, and we believe family life is as important as work life. We believe good business is built on sincere, long-lasting relationships that benefit our organization, our customers, and the communities we serve.

Benefits

• We offer a first-rate benefits package, including a 100% employer-funded retirement plan.