Trust Client Specialist

First Horizon Bank; Knoxville (TN); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical with wellness incentives

Dental and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Descripción de la vacante

First Horizon Bank is seeking a Trust Client Specialist (Real Estate) to provide essential administrative support for real estate and trust accounts. You will assist the Real Estate Officer with routine pre-acceptance tasks and coordinate audit/compliance paperwork, while serving as the main liaison to clients and vendors.

The role requires strong organization, attention to detail, and excellent communication. Onsite work with opportunities to collaborate across teams within the bank.

Formación

• 3-5 years of experience in an administrative position.
• Proficiency with MS Office Suite.
• Excellent written and verbal communication skills; highly organized and detail oriented.

Responsabilidades

• Handle account maintenance tasks following Trust procedures, including real estate handling and file setup.
• Track appraisals, inspections, insurance payments, bills, property tax payments, and lease payments/renewals.
• Process cash transactions and disbursements using Trust systems; manage transfers.
• Prepare forms under guidance of Real Estate Officer; coordinate compliance documentation for audits.
• Serve as liaison between clients, Real Estate Officer, and vendors; provide timely responses.

Conocimientos

Administrative experience

MS Office proficiency

Strong communication

Detail-oriented

Educación

High school diploma or GED

Descripción del empleo

Location: Onsite a location listed in posting.

Summary

The primary function of the Trust Client Specialist (Real Estate) is to provide administrative support to an individual or small group of individuals, relieving them of clerical, administrative and business detail. This Client Specialist will assist the Real Estate Officer in performing functions necessary for the administration of properties held in various types of managed and directed accounts, including Trust, Guardianship, Estate and Agency accounts. This position also assists in the coordination of routine pre-acceptance functions and other tasks to satisfy audit, regulatory and compliance requirements. The Client Specialist will serve as a liaison between the Real Estate Officer and the client and vendors. Strong communication, attention to detail, ability to multi-task and prioritize, and organization are critical skills.

Responsibilities

• Various aspects of account maintenance following Trust procedures, including but not limited to receiving and distributing real estate; setting up contact records; setting up disbursement, receipt and memo ticklers; account coding; creating and maintaining property files.
• Use various systems to track appraisals, inspections, insurance payments and other bills, property tax payments, lease payments/renewals.
• Processing various cash transactions using Trust systems, including but not limited to processing incoming checks, paying bills for clients, disbursements to clients, account-to-account transfers.
• Preparation of various forms under the guidance of the Real Estate Officer.
• Scanning and uploading various documents needed for compliance purposes and providing requested documentation for audits.
• Direct client contact, serving as a liaison between the client and Real Estate Officer as well as vendors.
• Being organized, meeting deadlines, and processing requests with accuracy.
• Serving in a back-up role in the absence of the Real Estate Officer.
• Ability to complete assigned tasks with limited oversight and supervision.
• Performing general office duties and providing team/departmental support as needed.

Requirements

• High school diploma or GED and 3-5 years of experience in an administrative position
• Proficiency with MS Office Suite
• Excellent written and verbal communication skills
• Must be incredibly organized and detail-oriented

ABOUT US

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available atwww.FirstHorizon.com (https://urldefense.com/v3/__https:/www.firsthorizon.com/__;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6_kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Schedule: Full time

Degree Level: High School Equivalent