Trust Assistant

Iowa State Bank; Algona (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Iowa State Bank is seeking a Trust Assistant to support the administrative needs of the Trust Department, handling correspondence, reports, and deposits with accuracy and confidentiality.

The role involves helping manage IRAs and retirement accounts, posting transactions, and maintaining electronic records in accordance with procedures and regulatory requirements.

Qualifications

• Ability to conduct multiple tasks while maintaining composure.
• Ability to analyze problems, identify workable solutions, and select the appropriate course of action in an unbiased manner.
• Advanced customer service skills.
• Strong math and analytical skills.
• Ability to collaborate with peers and management in a professional manner.
• Ability to demonstrate initiative, diligence and strong organizational skills.
• Strong written and verbal communication.

Responsibilities

• Prepare and maintain correspondence, reports, contracts, income and expense processing and customer disbursements.
• Assist with management of IRAs, qualified plan retirement accounts, and burial trust accounts held within the Trust Department.
• Utilize department software to post account transactions to active or inactive trust accounts, update account information, and maintain electronic documentation to ensure accurate records.
• Perform daily system tasks and reporting activities in accordance with trust agreements, internal procedures and regulatory compliance requirements.
• Support the overall administration and recordkeeping needs of the Trust Department while maintaining a high level of accuracy and confidentiality.

Skills

Task management

Problem analysis

Customer service

Math skills

Analytical thinking

Collaboration

Initiative

Communication

Education

Associate's Degree in Business

Job description

Description

Responsible for supporting the administrative needs of the Trust Department, duties of the Trust Assistant position include, but are not limited to:

• Prepare and maintain correspondence, reports, contracts, income and expense processing and customer disbursements.


• Assist with management of individual retirement accounts (IRAs), qualified plan retirement accounts, and burial trust accounts held within the Trust Department.


• Utilize department software to post account transactions to active or inactive trust accounts, update account information, and maintain electronic documentation to ensure accurate records.


• Perform daily system tasks and reporting activities in accordance with trust agreements, internal procedures and regulatory compliance requirements.


• Support the overall administration and recordkeeping needs of the Trust Department while maintaining a high level of accuracy and confidentiality.

Requirements

An Associate's Degree in Business is required. Will consider experience in lieu of education. Three or more years of experience in a related field is preferred.

Additional qualifications of the position include:

• Ability to conduct multiple tasks while maintaining composure.


• Ability to analyze problems, identify workable solutions, and select the appropriate course of action in an unbiased manner.


• Advanced customer service skills.


• Strong math and analytical skills.


• Ability to collaborate with peers and management in a professional manner.


• Ability to demonstrate initiative, diligence and strong organizational skills.


• Strong written and verbal communication.