Trust Administrator II

Comerica Bank; Wilmington (DE); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Trust Administrator II to manage client relationships and trust accounts. This role involves ensuring compliance with laws and regulations while providing exceptional service to clients. The ideal candidate will possess strong problem-solving and communication skills, along with a commitment to integrity and customer focus. This position offers a dynamic work environment with a blend of in-office and remote work, making it perfect for those looking to grow in the banking sector. Join a company that prioritizes employee development and well-being.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Employee Development Programs

Qualifications

• Bachelor's Degree + 2 years or High School Diploma/GED + 6 years in trust administration.
• 5+ years experience with Microsoft Office required.

Responsibilities

• Manage routine accounts ensuring compliance with laws and client needs.
• Respond to client inquiries and assist with investment program reviews.
• Monitor tax reporting activities in coordination with senior Trust Administrators.

Skills

Integrity

Trust

Listening Skills

Problem-Solving Skills

Customer Focus

Drive for Results

Education

Bachelor's Degree

High School Diploma/GED

Tools

Microsoft Office (Word, Excel)

Job description

Join to apply for the Trust Administrator II role at Comerica Bank.

The Trust Administrator II will serve as a relationship manager for routine client relationships, managing and administering trust accounts in compliance with laws, regulations, policies, and procedures. They may act as an intermediary on behalf of clients and coordinate services within the organization.

Position Competencies

Successful incumbents possess integrity, trust, listening skills, problem-solving skills, customer focus, and a drive for results.

Position Responsibilities

Administration

• Manage routine accounts under supervision, ensuring compliance with governing documents, laws, and client needs.
• Review and analyze documents, evaluate account accuracy, monitor transactions, and draft responses to client correspondence.
• Respond to client inquiries and assist with investment program reviews.
• Develop solutions for issues raised by clients, such as distributions, fees, or disputes.
• Oversee account openings and closings, ensuring proper documentation and asset transfer.
• Monitor tax reporting activities in coordination with senior Trust Administrators.

Compliance

• Meet compliance requirements, including Reg 9 reviews, proper documentation, and training.
• Stay updated on fiduciary, tax, and legal changes affecting client accounts.

Team Member Responsibilities

• Support project data collection and improve service efficiency.
• Contribute to team feedback and procedural improvements.

Qualifications

• Bachelor's Degree + 2 years of relevant experience OR High School Diploma/GED + 6 years of relevant experience in trust administration, investments, or insurance.
• 5+ years experience with Microsoft Office (Word, Excel).

Work Category

Category B - 3-4 days in office, 1-2 days remote.

Hours

8:00 am - 5:00 pm, Monday - Friday.

Salary

To be determined based on experience.

About Comerica

Comerica offers comprehensive benefits, including health, retirement, and paid time off, with a focus on employee development and well-being. Background checks and certifications (where applicable) are required. Comerica is an equal opportunity employer committed to diversity.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Banking