Trust Administrator

Commonwealth Trust Company; Wilmington (DE); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Annual bonus

Career growth opportunities

Job summary

A financial services provider located in Wilmington, Delaware, is seeking a Human Resources Manager to manage Trust Administration. Candidates must have a BA or BS degree, ideally in Finance, and one to three years of experience in Trust Administration. Excellent communication and organizational skills are required, along with a passion for customer service. This full-time role involves responsibilities such as documentation management and client interactions within a collaborative environment.

Qualifications

• Minimum of one to three years of Trust Administration experience required.
• Cannon or ABA Trust school a plus.

Responsibilities

• Request, receive, evaluate, and organize required documentation for trusts.
• Initial entry of information for trusts into CRM and accounting systems.
• Handle opening bank and brokerage accounts for trusts.
• Draft and send beneficiary notices when required.

Skills

Excellent verbal and written communication

Strong organizational skills

Customer service

Experience with Microsoft Office Suite

Education

BA or BS from an accredited 4-year college/university

CTFA certification

Job description

1 day ago Be among the first 25 applicants

Commonwealth Trust Company provided pay range

This range is provided by Commonwealth Trust Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Additional compensation types

• Annual Bonus
• Direct message the job poster from Commonwealth Trust Company

Human Resources Manager at Commonwealth Trust Company

QUALIFICATIONS

• Minimum BA or BS from an accredited 4-year college/university, Finance major and/or Trust Management minor preferred
• Minimum of one to three years of Trust Administration experience required
• Cannon or ABA Trust school a plus
• CTFA certification preferred
• Excellent verbal and written communication along with strong organizational skills
• A passion for working with clients providing exemplary customer service
• Experience with Microsoft Office Suite

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Request, receive, evaluate, and organize required documentation in connection with trusts for which the Company is being considered to serve as Trustee.
• Initial entry of information for trusts into CRM and accounting systems, and related file setup for Trusts.
• Handle opening bank and brokerage accounts for trusts.
• Handle directions for investment transactions to be carried out for trusts.
• Handle requests or directions for distributions from trusts.
• Handle payments of trust expenses, including insurance premiums, etc. and ensure all are made in a timely manner.
• Draft and send Crummey notices and other beneficiary notices when the Company is required to send them for Trusts.
• Request, receive, evaluate, and organize information and documentation in connection with the administration of Trusts.
• Record transactions and other information in the Company’s accounting software for Trusts and respond promptly to suspense items and other internal inquiries with regard to assigned trusts.
• Perform annual reviews of certain aspects of Trusts.
• Assist in the preparation of bills for the company’s services as Trustee by reviewing billing entries in the Company’s billing records and providing a description of the services for invoices.
• Assist with the collection of amounts owed for the Company’s services as Trustee.
• Perform Patriot Act compliance for all new and transfer trusts and the relevant parties as well as resolve any and all exceptions found during such compliance process.
• Engagement in business development activities, such as meeting with prospective grantors.
• Assist in the training of one or more Trust Administrator Assistants, as requested.
• Provide a high level of client-oriented service to our clients while complying with laws and regulations to which the Company is subject.
• Open proposed account files. Prepare document comparisons (if applicable) for review by Trust Counsel, obtain all documentation needed for account opening, conduct background checks as needed. Establish and maintain excellent communications with client, their attorney and other advisors.
• Finalize documents for execution, seeing that everything needed for review by Trust Counsel has been provided.
• Respond promptly and professionally to client and external inquiries.
• Maintain current knowledge of developments affecting client accounts, including legal, tax and investment issues.
• Adhere to all operating policies and procedures and when working with support personnel, ensure that they have done so as well.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.Occasional travel may be required.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service, Finance, and General Business

Industries

• Trusts and Estates, Financial Services, and Banking

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