Trust Administration Team Director

Truist; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Vacation time (≥10 days)

401(k) plan

Job summary

Truist is seeking a Fiduciary Team Leader to oversee Trust Administration activities and client delivery for their segment(s). You will coach Center Trust Advisors and Client Service Specialists, coordinate risk and compliance oversight, and lead projects that benefit the Advisory Center line within Truist geography.

Responsibilities include ensuring timely execution of governance, policies, and regulatory requirements, while maintaining strong communication with partners and peers.

Qualifications

• College degree with emphasis on Business or Finance.
• Significant experience (over 10 years) in Trust Administration, Fiduciary oversight and new business activities for Personal Trust.
• Familiarity with state laws governing Personal Trust administration.
• Strong leadership and ability to meet competing deadlines.
• Proven ability to communicate with partners and peers.

Responsibilities

• Deliver and lead Trust Administration and client delivery commitments.
• Coach, develop, oversee and evaluate Center Trust Advisors and Client Service Specialists.
• Coordinate risk, compliance and oversight activities with Fiduciary Director and partners.
• Oversee ongoing management routines and project execution for Advisory Center line.
• Address client or teammate escalations and escalate when needed.

Skills

Leadership

Communication

Trust Administration

Risk & Compliance Oversight

Project Coordination

Mentoring/Coaching

Education

Business or Finance degree

Job description

Job Summary

Reports to the Fiduciary Director and is responsible for the successful day to day execution and leadership of all the Trust Administration, New Business Engagement Risk Oversight, Compliance and Client (or Client Team) Delivery commitments for their respective segment(s). The Fiduciary Team Leader is accountable for the performance of Trust Administration Advisors in their respective segment. At the direction of the Fiduciary Director, the Fiduciary Team Leader is responsible for assigned projects and other activities which benefit the overall line of business or center location.

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Location: In-office; the cities listed are options but other locations within the Truist geography can be considered.

Essential Duties And Responsibilities

• Responsible for the successful delivery of various Trust Administration and client (direct client and client team) activities in accordance with the terms of governing instruments, Policies, Procedures and applicable state laws.
• Responsible for the coaching, development, oversight and performance of assigned Center Trust Advisors and Client Service Specialists.
• Responsible for day to day coordination of Risk, Compliance and other Oversight activities in collaboration with Fiduciary Director, Risk, Legal, Compliance and other partners.
• Responsible for the successful ongoing execution of assigned management routines.
• Responsible for the successful execution of projects for the Advisory Center line of business.
• Responsible for addressing any client or teammate escalations, and tasked with escalating further to the Fiduciary Director if needed.

Required Qualifications

• College Degree with a preferred emphasis on Business or Finance.
• Significant experience (over 10 years) in Trust Administration, Fiduciary oversight and new business activities for Personal Trust.
• Familiarity and experience with State and other applicable laws governing the administration of Personal Trust Accounts.
• Leadership qualities and ability to successfully meet competing deadlines and commitments.
• Proven ability to communicate with partners and peers.

Preferred Qualifications

• CTFA or similar designation.
• Advanced degree (JD, MBA, etc).
• Prior direct Trust Administration experience with a book of personal trust accounts.
• Proficiency with various computer and systems applications used to lead the business.
• Experience with addressing and resolving risk and compliance issues associated with Personal Trust Services matters.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated) and 10 sick days, plus paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Detailed benefit information is available on the Benefits site.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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