Truckload Operations Representative

Expeditors

Carson (CA)

Presencial

USD 28 000 - 41 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription, RX

Life and Long Term Disability

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development

Resumo da oferta

Expeditors in Carson, CA is seeking a logistics support associate to help move outbound truck and intermodal freight from the Los Angeles region across the U.S. The role emphasizes proactive customer service, problem solving, and building customized solutions for customers.

It is based in our Carson office with daily computer work and phone/email coordination. The position schedules Monday through Friday 8AM–5PM and requires strong numeracy, communication, and teamwork, with opportunities for

Qualificações

High School Degree or equivalent required.
Associates or Undergraduate Degree preferred.
Fluent in English, both written and verbal.
Must be legally authorized to work in the United States and able to commute to Carson, CA.
Comfortable with numbers and basic mathematical skills.
Able to work overtime as needed and communicate with team.

Responsabilidades

Build and maintain relationships with trucking carriers.
Ensure pickup and delivery of freight and schedule appointments.
Dispatch bills of lading and track shipments; obtain PODs and close out shipments.
Maintain data entry into the operational system and improve processes.
Provide proactive customer service and develop customized solutions.

Conhecimentos

English fluency

Numerical comfort

Strong organizational skills

Attention to detail

Multi-tasking

Interpersonal skills

Team player

Formação académica

High School diploma or equivalent

Associates or Undergraduate preferred

Ferramentas

Microsoft Word

Microsoft Excel

PowerPoint

Descrição da oferta de emprego

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within – more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs – they’re chances to grow, do what you love and build a career with us!

Job Description Scope of Position

This position supports the movement of outbound truck/intermodal freight from the Los Angeles region throughout the U.S., through coordination with asset based truckers, our warehouse, and other Expeditors offices.
The focus is proactive and innovative customer service.
This position requires agents to use critical thinking skills to build customized solutions to various customers.
This position is located within our Carson office facility and will primarily be computer work with some interaction with freight or customers as needed.
The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.

Position Schedule: Monday — Friday 8AM to 5PM

Major Duties and Responsibilities

Build and maintain strong relationships with our trucking carriers
Ensure smooth and timely pickup and delivery of freight, scheduling appointments when needed
Dispatch delivery orders / bills of lading and track transloads/Full Container Loads/Less than Container Loads while in transit. Follow up for Proof of Deliveries and all necessary documents needed to close out the shipment
Ensure timely freight process flow and delivery to meet Key Performance Indicators and Requested Delivery Dates
Assist with quoting trucking / delivery rates. Receive necessary information to quote (solo vs teams drivers, special requirements, etc).
Ensure accurate and timely client and vendor billing for trucking/delivery services. Keep carrier costs on file for seamless, on-time billing
Ensure accurate and timely data entry into our operational system
Understand department process flow, constantly looking for areas of improved efficiency

Qualifications

Minimum Qualifications

High School Degree or equivalent required
Successful candidates must pass a background check
Must be legally authorized to work in the United States
Must not require future sponsorship for employment visa
Fluent in English, both written and verbal
Must have the ability to work overtime in support of the department’s needs
Must be able to commute to the city of Carson, CA
Comfortable with numbers and basic mathematical skills
Comfortable working in a professional business environment with constant interaction with other team members, customer, other offices, and vendors.

Desired Qualifications

Associates or Undergraduate Degree Preferred
Good computer skills (Word, Excel, and familiarity with PowerPoint)
Ability to multi-task and prioritize throughout the workday while remaining focused and organized
Demonstrated ability to be proactive in thought and action
Strong organizational skills
Analytical with a strong attention to detail
Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Ability to work independently and in a collaborative team environment
Willing to pitch in and help on last minute projects or assist team members
Excellent written, verbal, and interpersonal communication skills
Has a demonstrated strong work ethic, and reliability