Truck Unloader — Flexible Shifts & Customer Service

Kohl's; Sterling Heights (MI); On-site; USD 11,000 - 18,000; Full time

Job summary

Kohl's is seeking team members to deliver excellent customer service and ensure smooth store operations. You will handle freight, replenishment, and omni-channel processes, while assisting customers and maintaining product protection standards.

The role requires flexibility to work days, nights, weekends, and holidays, with no prior retail experience required beyond a proactive attitude and strong interpersonal skills.

Qualifications

• Excellent customer service and attention to detail.
• Verbal and written communication skills required.
• No retail experience required; must be 16+ years old.

Responsibilities

• Receive and process product, including unloading shipments and stockroom operations.
• Replenish the sales floor based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in training for new hires on Kohl’s brand standards and procedures.

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

Flexible availability

No retail experience required

Must be 16+ years old

Job description

Kohl's is seeking team members to deliver excellent customer service and ensure smooth store operations. You will handle freight, replenishment, and omni-channel processes, while assisting customers and maintaining product protection standards.

The role requires flexibility to work days, nights, weekends, and holidays, with no prior retail experience required beyond a proactive attitude and strong interpersonal skills.