Seasonal Truck Unloader & Customer Service Associate

Kohl's; Glen Allen (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Kohl's is hiring to deliver excellent customer service and ensure consistent store operations. You will process freight, replenish stock, and support omni channel fulfillment while engaging customers and upholding Kohl’s standards.

The role emphasizes flexible availability, including days, nights, weekends, and holidays. Training and teamwork underpin daily activities, safety, and efficiency across departments.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in training for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources.

Skills

Customer service

Multi-tasking

Communication skills

Age 16+

Flexible scheduling

Job description

Kohl's is hiring to deliver excellent customer service and ensure consistent store operations. You will process freight, replenish stock, and support omni channel fulfillment while engaging customers and upholding Kohl’s standards.

The role emphasizes flexible availability, including days, nights, weekends, and holidays. Training and teamwork underpin daily activities, safety, and efficiency across departments.