Truck Shop Manager

LV Petroleum; Mayer (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k plan

Job summary

LV Petroleum is seeking a Truck Shop Manager to oversee the full truck service department at our Cordes Junction, AZ location. You will own shop performance from customer satisfaction to financial targets, leading daily operations and a high-performing team.

Responsibilities include supervising diesel service and heavy-duty repairs, driving KPI-based improvements, and ensuring safety and compliance while engaging customers and resolving escalations.

Qualifications

• Proven experience leading truck service, diesel repair, or related service center operations.
• Hands-on leadership style with ability to train and inspire a diverse team.
• Comfort using systems for scheduling, work order management, and parts inventory.

Responsibilities

• Lead daily shop operations: Ensure timely, professional service for heavy-duty truck and trailer repairs.
• Manage technicians and service staff: Recruit, coach, and develop a high-performing team, ensuring top-tier customer service and operational execution.
• Drive revenue and profitability: Monitor KPIs and implement initiatives to grow shop revenue, manage labor cost, and reduce downtime.
• Maintain safety and compliance: Champion safety protocols and ensure the shop complies with company and industry standards.
• Customer engagement: Serve as the face of the service center, resolving escalations and ensuring every driver leaves better than they arrived.

Job description

TA/LV Petroleum is looking for a Truck Shop Manager who brings a strong mix of technical expertise, leadership, and operational discipline to oversee the full truck service department at our Cordes Junction AZ location.

As our Truck Shop Manager, you'll take full ownership of the shop's performance - from customer satisfaction to financial targets.

This includes:

• Leading daily shop operations: Ensure timely, professional service for heavy-duty truck and trailer repairs.
• Managing technicians and service staff: Recruit, coach, and develop a high-performing team, ensuring top-tier customer service and operational execution.
• Driving revenue and profitability: Monitor KPIs and implement initiatives to grow shop revenue, manage labor cost, and reduce downtime.
• Maintaining safety and compliance: Champion safety protocols and ensure the shop complies with company and industry standards.
• Customer engagement: Serve as the face of the service center, resolving escalations and ensuring every driver leaves better than they arrived.

Requirements

• Proven experience leading truck service, diesel repair, or related service center operations
• Strong technical knowledge of heavy-duty truck and trailer systems
• 3+ years in a supervisory/management role; preferably in truck stop, service bay, or logistics environments
• A hands-on leadership style with the ability to train and inspire a diverse team
• Comfort using systems for scheduling, work order management, and parts inventory
• A high school diploma or GED (Associate or Bachelor's degree preferred)
• A valid driver's license and willingness to work flexible hours (nights, weekends, holidays)

Benefits

• Weekly Paid Benefits 401k