Truck Shop Manager

LV Petroleum; Lake Station (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k

Job summary

LV Petroleum's Rogers location is seeking a Truck Shop Manager to oversee the full truck service department, deliver top-tier customer service, and meet financial targets.

You will lead daily operations, manage technicians, drive revenue, ensure safety, and engage customers to leave with a better experience.

Qualifications

• Proven experience leading truck service, diesel repair, or related service center operations.
• Strong technical knowledge of heavy-duty truck and trailer systems.
• 3+ years in a supervisory/management role; preferably in truck stop, service bay, or logistics environments.
• Hands-on leadership style with the ability to train and inspire a diverse team.
• Experience with scheduling systems, work orders, and parts inventory.
• High school diploma or GED; associate/bachelor's degree preferred.
• Valid driver’s license and willingness to work nights, weekends, holidays.

Responsibilities

• Lead daily shop operations to ensure timely, professional service for heavy-duty truck and trailer repairs.
• Recruit, coach, and develop a high-performing service team and ensure top-tier customer service.
• Monitor KPIs; drive initiatives to grow shop revenue, control labor costs, and reduce downtime.
• Champion safety protocols and maintain compliance with company and industry standards.
• Serve as the face of the service center, resolve escalations, and ensure customers have a positive experience.

Skills

Leadership

Heavy-duty truck knowledge

Team coaching

Scheduling systems

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Job description

TA/LV Petroleum is looking for a Truck Shop Manager who brings a strong mix of technical expertise, leadership, and operational discipline to oversee the full truck service department at our Rogers location.

As our Truck Shop Manager, you'll take full ownership of the shop’s performance — from customer satisfaction to financial targets. This includes:

• Leading daily shop operations: Ensure timely, professional service for heavy-duty truck and trailer repairs.
• Managing technicians and service staff: Recruit, coach, and develop a high-performing team, ensuring top-tier customer service and operational execution.
• Driving revenue and profitability: Monitor KPIs and implement initiatives to grow shop revenue, manage labor cost, and reduce downtime.
• Maintaining safety and compliance: Champion safety protocols and ensure the shop complies with company and industry standards.
• Customer engagement: Serve as the face of the service center, resolving escalations and ensuring every driver leaves better than they arrived.

• Proven experience leading truck service, diesel repair, or related service center operations
• Strong technical knowledge of heavy-duty truck and trailer systems
• 3+ years in a supervisory/management role; preferably in truck stop, service bay, or logistics environments
• A hands-on leadership style with the ability to train and inspire a diverse team
• Comfort using systems for scheduling, work order management, and parts inventory
• A high school diploma or GED (Associate or Bachelor’s degree preferred)
• A valid driver’s license and willingness to work flexible hours (nights, weekends, holidays)

Weekly Paid

Benefits

• 401k