Truck Service Coordinator | Diagnostic & Repair Scheduler

Charger Logistics Inc; Indianapolis (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. seeks a motivated Service Department lead for our Indianapolis, IN office. You will supervise repairs, coordinate with drivers and shop staff, and ensure timely, accurate work orders.

The ideal candidate brings at least 2 years as a shop foreman or lead mechanic, strong knowledge of truck parts and DOT/MTO rules, and solid problem-solving and time-management skills. CDL preferred but not required; willingness to work extra hours is expected.

Qualifications

• Must have a valid driver’s license; CDL preferred but not required.
• Minimum 2 years’ experience as a shop foreman or lead mechanic.
• Knowledge of truck parts, equipment and repairs.
• Experience in ordering parts/parts coordination/service advisor roles is a plus.
• Knowledge of DOT/MTO rules and regulations is an asset.
• Excellent time management and attention to detail.
• Willingness to work additional hours as workload requires.

Responsibilities

• Diagnose truck components and systems.
• Write repair orders and communicate with drivers/owners to determine solutions.
• Schedule and assign jobs based on skills and workload.
• Ensure efficient workflow to minimize downtime between jobs.
• Inspect work in progress and guide mechanics.
• Track jobs, costs, and completion times for customers.
• Road test and dyno test trucks to verify repairs are complete.
• Maintain clean and safe work areas; ensure tools and equipment are serviced.
• Assist in parts determination and coordination with Parts Department to ensure availability.
• Help ensure repairs are coded correctly and warranty eligibility is assessed.

Skills

Diagnostic ability

Communication with drivers

Attention to detail

Time management

Problem solving

Willingness to work extra hours

Job description

Charger Logistics Inc. seeks a motivated Service Department lead for our Indianapolis, IN office. You will supervise repairs, coordinate with drivers and shop staff, and ensure timely, accurate work orders.

The ideal candidate brings at least 2 years as a shop foreman or lead mechanic, strong knowledge of truck parts and DOT/MTO rules, and solid problem-solving and time-management skills. CDL preferred but not required; willingness to work extra hours is expected.