Truck Service Advisor - Weekly Pay & Benefits

Lv petroleum; Concordia (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & 13

Job summary

Lv petroleum in Concordia, MO is seeking a Truck Service Advisor to deliver first-rate customer service with product knowledge and service expertise. The TSA will write work orders, process OTC transactions, and coordinate quotes and purchase orders to keep customers on the road.

The role requires a High School Diploma or GED, strong verbal and written communication, and prior cashier/customer service experience; repair/parts shop experience is a plus.

Qualifications

• High School Diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; experience in repair or parts shop preferred.
• Strong suggestive selling skills.
• Basic computer skills.
• A valid driver’s license.
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions.
• A dedicated team player.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions; proper write up an ETA Work Order; secure Purchase Orders, prepare and communicate quotes to customer.
• Source parts from outside vendors and coordinate delivery.
• Prepare end of shift drop and shift report; understand various payment types; maintain accuracy in transactions.
• Maintain the safety of both our customers and team members.
• Assist customers to get them back on the road and ensure satisfaction.
• Assist in processing payments and OTC-related duties.

Skills

Suggestive selling

Verbal communication

Written communication

Customer service experience

Basic computer skills

Driver's license

Education

High School Diploma or GED

Job description

Lv petroleum in Concordia, MO is seeking a Truck Service Advisor to deliver first-rate customer service with product knowledge and service expertise. The TSA will write work orders, process OTC transactions, and coordinate quotes and purchase orders to keep customers on the road.

The role requires a High School Diploma or GED, strong verbal and written communication, and prior cashier/customer service experience; repair/parts shop experience is a plus.