Truck Service Advisor — Growth, Training & Benefits

Allstate Peterbilt Group; West Salem (WI); Hybrid; USD 38,000 - 58,000; Full time

Benefits offered by this job

16 days PTO

Holidays

Medical plans

FSA/HSA

Dental and Vision Insurance

Short and Long-Term Disability

401(k) with Match

Tuition Reimbursement

Extensive in-house training

Health and wellness benefits

Doctor on Demand

Verizon wireless discounts

Relocation opportunities

Equal Opportunity Employer

Job summary

Allstate Peterbilt Group in West Salem, WI is seeking a Service Advisor to bridge customers and technicians, schedule repairs, and prepare repair orders. You will enter work orders into the system, monitor progress, and assist with warranty inquiries in a busy service department.

We offer a comprehensive benefits package including multiple medical plans, FSA/HSA, dental and vision, 401(k) with match, tuition reimbursement, extensive training, and relocation opportunities between dealership

Qualifications

• High school diploma or equivalent and 1 year or more of related truck experience.
• Windows and Word computer skills required.
• Valid driver’s license required, CDL preferred.
• Dependable and reliable attendance required
• 16 days PTO plus holidays available during first year of employment
• Three different medical plans designed to fit your needs
• FSA/HSA plans to help with medical and childcare reimbursement
• Dental and Vision Insurance plans
• Short and Long-Term Disability
• Supplemental Term Life Insurance and other co-insurance options
• 401(k) with Match
• Multiple Tuition Reimbursement programs and scholarship opportunities
• Extensive in-house training
• Health and wellness benefits
• Doctor on Demand mobile app
• Verizon wireless employee discounts
• Multiple dealership locations to allow for relocation opportunities
• Endless advancement opportunities throughout the company

Responsibilities

• Assist in overseeing the day-to-day operations of the service department.
• Effective communication with customers relating to their job orders.
• Monitor job schedule and status of progress.
• Maintain current knowledge on job times, job pricing and flat rates.
• Process all service repair orders.
• Coordinate timely paperwork processing.
• Assist with any warranty inquiries.
• Assist Service Manager and/or Shop Foreman with special reports or work.

Skills

Customer communication

Scheduling

Billing/invoicing

Warranty knowledge

Education

High school diploma or equivalent

Tools

Windows

Word

Job description

Allstate Peterbilt Group in West Salem, WI is seeking a Service Advisor to bridge customers and technicians, schedule repairs, and prepare repair orders. You will enter work orders into the system, monitor progress, and assist with warranty inquiries in a busy service department.

We offer a comprehensive benefits package including multiple medical plans, FSA/HSA, dental and vision, 401(k) with match, tuition reimbursement, extensive training, and relocation opportunities between dealership