Truck Service Advisor — Customer-Focused Parts & Service

LV Petroleum LLC; Tekonsha (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

LV Petroleum LLC in Tekonsha, MI is hiring a Truck Service Advisor (TSA). The TSA writes work orders, handles OTC transactions, and assists customers with quotes and parts. You will source parts, coordinate deliveries, and ensure safety for customers and team members in a fast-paced shop environment.

The role emphasizes strong product knowledge, suggestive selling, and reliable cash handling. Flexible hours, including nights and weekends, are required in indoor and outdoor conditions.

Qualifications

• High School Diploma or GED
• Good verbal and written communication skills
• Previous cashier and customer service experience; experience in repair or parts shop preferred
• Strong suggestive selling skills
• Basic computer skills
• Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
• A valid driver's license

Responsibilities

• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Maintain the safety of both our customers and team members
• Provide first-rate service through extensive product and service knowledge
• Assist customers with order placement, payments, and OTC transactions

Skills

Customer service

Cashier experience

Parts knowledge

Suggestive selling

Education

High School Diploma or GED

Tools

POS system

Inventory software

Job description

LV Petroleum LLC in Tekonsha, MI is hiring a Truck Service Advisor (TSA). The TSA writes work orders, handles OTC transactions, and assists customers with quotes and parts. You will source parts, coordinate deliveries, and ensure safety for customers and team members in a fast-paced shop environment.

The role emphasizes strong product knowledge, suggestive selling, and reliable cash handling. Flexible hours, including nights and weekends, are required in indoor and outdoor conditions.