Truck Service Advisor

LV Petroleum LLC; Pueblo (CO); On-site; USD 20,664,000 - 33,062,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation & sick pay)

Job summary

LV Petroleum LLC in Pueblo, CO is seeking a Truck Service Advisor to write and manage work orders, handle OTC transactions, and provide strong customer service. You will coordinate with vendors for parts, prepare quotes, and communicate repair updates to customers in a fast-paced shop environment.

The role requires solid communication, multitasking, and basic data-entry skills, with a flexible schedule including weekends and holidays. Weekly pay and competitive hourly wage are offered.

Qualifications

• High school diploma or GED preferred.
• Experience in customer service or service advising preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Write, detail, and process Work Orders and OTC transactions.
• Prepare quotes and communicate repair updates to customers.
• Source parts from outside vendors and coordinate delivery.
• Maintain safety of customers and team members.
• Assist with end-of-shift drop and shift reports.

Skills

Customer service

Communication

Multitasking

Data entry

Work orders

Sales suggestive selling

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Work orders system

Basic computer skills

Job description

Walk In Interviews Welcome: 1275 Drew Dix Pkwy Pueblo, CO 81008

As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

In this role, you can expect to:

• Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
• Have extensive knowledge of the products we sell and the services we provide
• Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
• Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
• Source parts from outside vendors and coordinate delivery
• Prepare end of shift drop and shift report; Understand various payment types
• Maintain the safety of both our customers and team members

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

• Previous customer service or service advisor experience preferred
• Experience in truck service, diesel repair, automotive, or transportation industry is a plus
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Comfortable handling customer concerns and resolving issues professionally
• Basic computer and data entry skills
• Ability to create work orders, schedule services, and communicate repair updates
• Strong organizational and time management skill
• Ability to work independently and as part of a team
• Must be dependable, professional, and customer-focused
• Ability to stand for extended periods and work in an active shop environment
• Flexible schedule including weekends, evenings, and holidays as needed
• High school diploma or GED preferred
• Valid driver's license preferred

Weekly pay.

Competitive hourly wage.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation & sick pay)