Truck Care Service Leader & Sales Advisor

Love's Travel Stops & Country Stores Inc.; Normal (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Career Development

Job summary

Love’s Travel Stops & Country Stores Inc. is seeking a Service Advisor to lead service centers with a focus on customer service, sales, and operations.

You will drive sales success, provide expert service, and guide teams to deliver a high-quality customer experience in a manager-led capacity. Responsibilities include welcoming customers, estimating repair costs, promoting services, and coordinating with managers on staffing to ensure efficient operations and customer satisfaction across our

Qualifications

• 6 months in customer service or sales preferred.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.
• Collaborate with managers in talent acquisition efforts.

Skills

Customer service

Sales

Communication

Teamwork

Leadership

Problem solving

Tools

POS systems

Computer literacy

Job description

Love’s Travel Stops & Country Stores Inc. is seeking a Service Advisor to lead service centers with a focus on customer service, sales, and operations.

You will drive sales success, provide expert service, and guide teams to deliver a high-quality customer experience in a manager-led capacity. Responsibilities include welcoming customers, estimating repair costs, promoting services, and coordinating with managers on staffing to ensure efficient operations and customer satisfaction across our