Truck Care Service Advisor & Team Leader

Love's Travel Stops & Country Stores Inc.; Alma (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor for our Truck Care facilities.

You will be the primary contact between customers and the sales department, blending service, salesmanship and leadership to drive store performance. Responsibilities include greeting customers, documenting issues, providing repair cost estimates, presenting promotions, obtaining approvals and keeping customers updated on status.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and explain completed work; handle complaints.

Skills

Customer service

Communication

Salesmanship

Teamwork

Multitasking

Attention to detail

Job description

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor for our Truck Care facilities.

You will be the primary contact between customers and the sales department, blending service, salesmanship and leadership to drive store performance. Responsibilities include greeting customers, documenting issues, providing repair cost estimates, presenting promotions, obtaining approvals and keeping customers updated on status.