Truck Care Service Leader: Customer-Driven Sales & Service

Love's Travel Stops & Country Stores Inc.; Little Rock (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible schedule

401(k) match

Medical insurance

Competitive pay

Career development

Bonus program

Hiring now

Job summary

Love's Travel Stops & Country Stores Inc. in Little Rock, AR is seeking a customer-oriented Service Advisor to lead service center operations and drive sales through strong customer service and leadership.

You will greet customers, assess vehicle service needs, provide cost estimates, promote promotions, obtain approvals, and keep customers updated on status. Must have a valid driver's license and pass screenings.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Interpersonal skills

Teamwork

Job description

Love's Travel Stops & Country Stores Inc. in Little Rock, AR is seeking a customer-oriented Service Advisor to lead service center operations and drive sales through strong customer service and leadership.

You will greet customers, assess vehicle service needs, provide cost estimates, promote promotions, obtain approvals, and keep customers updated on status. Must have a valid driver's license and pass screenings.