Truck Care Service Advisor - Growth & Leadership

Love's Travel Stops; Rockville (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match up to 5%

Insurance after 30 days

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to lead service centers and act as the primary liaison between customers and the sales department. The role emphasizes salesmanship, leadership, and exceptional customer service to drive sales success in our Truck Care facilities.

Responsibilities include greeting customers, documenting service needs, providing repair cost estimates, and keeping customers informed about work progress.

Qualifications

• 6 months in customer service or sales preferred.
• Requirements: Valid drivers license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to lead service centers and act as the primary liaison between customers and the sales department. The role emphasizes salesmanship, leadership, and exceptional customer service to drive sales success in our Truck Care facilities.

Responsibilities include greeting customers, documenting service needs, providing repair cost estimates, and keeping customers informed about work progress.