Truck Care Growth & Operations Leader

Love's Travel Stops & Country Stores Inc.; Knoxville (IL); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

401(k) match

Health insurance

Competitive pay

Career development

Bonus program

Hiring immediately

Profit sharing

Job summary

Love's Travel Stops & Country Stores Inc. in Illinois invites a Truck Care General Manager to lead a high-volume, multifaceted truck care facility.

You will oversee staff including Service Advisors, ensure safe operations, and execute strategies to enhance sales and customer satisfaction. You will drive service excellence, manage scheduling, training, merchandising, and cost controls, while building a team that delivers outstanding customer experiences.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check.

Responsibilities

• Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication skills

Organizational skills

Multitasking

MS Office (Outlook, Word, Excel)

Background checks

Tools

Microsoft Office Suite

Job description

Love's Travel Stops & Country Stores Inc. in Illinois invites a Truck Care General Manager to lead a high-volume, multifaceted truck care facility.

You will oversee staff including Service Advisors, ensure safe operations, and execute strategies to enhance sales and customer satisfaction. You will drive service excellence, manage scheduling, training, merchandising, and cost controls, while building a team that delivers outstanding customer experiences.