Truck Care General Manager: Growth Leader & Profit Driver

Love's Travel Stops & Country Stores Inc.; Florida; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Health insurance

Competitive Pay

Career Development

Bonus program

Hiring immediately

Profit sharing

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Truck Care General Manager to lead staff, including Service Advisors, and drive exceptional customer service while managing operations, merchandising, and safety protocols at a high-volume truck care facility.

You will oversee staff development, manage scheduling, and analyze P&L to optimize profitability and customer satisfaction in a dynamic retail setting.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Responsibilities

• Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Interpersonal skills

Multitasking

Organizational skills

MS Office

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Truck Care General Manager to lead staff, including Service Advisors, and drive exceptional customer service while managing operations, merchandising, and safety protocols at a high-volume truck care facility.

You will oversee staff development, manage scheduling, and analyze P&L to optimize profitability and customer satisfaction in a dynamic retail setting.