Truck Care Operations Leader

Love's Travel Stops; New Florence (MO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) match up to 5%

Medical/Dental/Vision Insurance after

Quarterly Bonus Program

Profit Sharing - Love’s Shares

Career Development

Job summary

Love's Travel Stops in Missouri seeks a Truck Care General Manager to lead a high-volume truck care facility, overseeing staff including Service Advisors, driving service, sales, and customer satisfaction.

You will manage operations, scheduling, inventory, safety, and HR functions while training team to exceed performance targets. This role offers growth in a dynamic retail environment and includes a quarterly bonus program and profit sharing.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.

Responsibilities

• Ensure a safe, clean, and well-maintained location interms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management.
• Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions.
• Work alongside team members to train and develop in order to maximize customer service expectations.
• Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall experience.

Skills

Communication

Leadership

Customer Service

Organization

MS Office

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Love's Travel Stops in Missouri seeks a Truck Care General Manager to lead a high-volume truck care facility, overseeing staff including Service Advisors, driving service, sales, and customer satisfaction.

You will manage operations, scheduling, inventory, safety, and HR functions while training team to exceed performance targets. This role offers growth in a dynamic retail environment and includes a quarterly bonus program and profit sharing.