Truck Care General Manager – Service & Operations

Love's Travel Stops

Cleveland (OH)

On-site

USD 90,000 - 120,000

Full time

8 days ago
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Benefits offered by this job

Company funded tuition assistance
Paid Time Off
401(k) – 100% match up to 5%
Medical/Dental/Vision Insurance after
Competitive Pay
Career Development
Quarterly Bonus Program
Hiring Immediately
Profit Sharing - Love’s Shares

Job summary

Love's Travel Stops in the United States is seeking a Truck Care General Manager to lead our high-volume truck care facility. You will supervise service advisors, drive sales, ensure safety and maintenance, and implement processes to deliver exceptional customer service.

This role emphasizes staff development, inventory control, and financial oversight, including profit and loss considerations. If you are passionate about retail, operations, and delivering value to professional drivers and

Qualifications

  • 2+ years in management in retail, travel stop, or similar.
  • 2+ years managing operations with annual sales > $2M.
  • 2+ years deciphering and affecting budgets and P&L statements.
  • 2+ years supervising and training 10+ employees.

Responsibilities

  • Ensure a safe, clean, and well-maintained location with strong customer service.
  • Drive sales through efficient ordering, stocking, inventory, and waste management.
  • Oversee task execution, safety, scheduling, cash handling, and HR support.
  • Train staff to exceed customer service expectations.
  • Understand financial reporting including P&L to drive business changes.
  • Address customer feedback to improve overall experience.

Skills

Customer focus
Organizational skills
Computer skills
Physical stamina
Background checks

Job description

Love's Travel Stops in the United States is seeking a Truck Care General Manager to lead our high-volume truck care facility. You will supervise service advisors, drive sales, ensure safety and maintenance, and implement processes to deliver exceptional customer service.

This role emphasizes staff development, inventory control, and financial oversight, including profit and loss considerations. If you are passionate about retail, operations, and delivering value to professional drivers and

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