Truck Care Cashier

Love's Travel Stops; West Memphis (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Truck Care Cashier who will play a vital role in providing exceptional customer service and maintaining a welcoming environment. This position involves operating cash registers, managing service orders, and ensuring the cleanliness of customer areas. The ideal candidate will have a strong work ethic and excellent communication skills, making a significant impact on customer satisfaction. Join a company that values innovation and community service while being part of a diverse team dedicated to fueling journeys across North America.

Qualifications

• 6 months retail and cash handling experience preferred.
• Ability to learn and operate a cash register.

Responsibilities

• Greet customers and assist with service needs.
• Accurately input work order information into POS.
• Maintain cleanliness in customer areas.

Skills

Customer Service

Cash Handling

Communication Skills

Time Management

Organization

Education

High School Diploma or GED

Tools

POS System

Job description

Join to apply for the Truck Care Cashier role at Love's Travel Stops

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Join to apply for the Truck Care Cashier role at Love's Travel Stops

Req ID: 464066

Address: 4300 Petro Rd West Memphis, AR, 72301

BASIC PURPOSE

Truck Care Cashiers help run our business by providing excellent customer service while operating the cash registers, inputting and verifying service orders, stocking merchandise, and light housekeeping duties.

MAJOR RESPONSIBILITIES:

• Greet customers as you see them, speak politely, and assist customers
• First point of contact with customers in the lobby and connect customers with service specialists to identify services needed
• Accurately input work order information into POS and verify accuracy of services performed
• Operate a cash register and maintain an accurate and organized drawer
• Collect and close out pending invoices
• Communicate with fleet maintenance departments to obtain work authorizations and/or purchase orders
• Answer phones promptly and address customer needs quickly using proper phone etiquette
• Interface with multiple electronic platforms to ensure clear and concise communication
• Stock and face merchandise in the customer area
• Perform customer area & restroom maintenance such as cleaning toilets, sweeping/mopping floors, cleaning mirrors and doors, servicing trash cans, and wiping excess oil off counters, doors, and windows
• Perform weekly and monthly projects
• Maintain personal grooming and uniform standards
• Maintain a safe facility and use safety first practices to remain accident-free
• Other tasks as assigned

EDUCATION AND EXPERIENCE:

• High School Diploma or GED preferred
• 6 months retail and cash handling experience preferred
• Trucking industry experience preferred

SKILLS AND PHYSICAL DEMANDS:

• Hard Skills: Ability to learn and operate a cash register; perform basic housekeeping tasks in the customer area; navigate safely in service bay
• Soft Skills: Good verbal and written communication skills, time management, organization, a can-do attitude, sense of urgency, and strong work ethic

• Physical Demands: Regular talking and hearing, standing, walking, bending, kneeling, crouching, crawling, climbing, occasional lifting up to 100 lbs, specific vision abilities including close and distance vision, color perception, and focus adjustment

WORK ENVIRONMENT:

Exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, loud noise, dirt, dust, grime, grease, oil, gas, cleaning solutions, and human waste. No travel expected.

COMPANY OVERVIEW:

Love’s has been fueling customers’ journeys since 1964. Headquartered in Oklahoma City, it has more than 40,000 team members across North America and Europe, with over 630 locations in 42 states. The company values innovation, perseverance, community service, and diversity.