Trolley Driver/Tour Guide

Historic Tours of America; North Charleston (SC); Presencial; USD 25.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Paid vacation (2 weeks)

Health and wellness plans

401K plan with company matching

Flexible schedules

Discounts in retail stores

Free admission to company attractions

First Stop Health access

Descripción de la vacante

Historic Tours of America in Charleston, SC is seeking a Tour Conductor to safely drive our 26-foot tour bus on busy streets while entertaining guests with a scripted sightseeing narration.

This role requires strong English communication, a positive attitude, and the ability to memorize routes. We offer paid training, competitive hourly pay with tips, paid vacation, and a comprehensive benefits package.

Formación

• Must be able to drive a tour bus safely on busy streets.
• Ability to memorize scripted tours and routes.
• Strong verbal communication and friendly demeanor.
• Capacity to handle stressful situations professionally.

Responsabilidades

• Drive a 26-foot tour bus on busy public streets while narrating tours.
• Interact with guests in a courteous, engaging manner.
• Maintain radio contact with dispatch during tours.
• Perform daily vehicle inspections and complete inspection forms.
• Handle challenging guests calmly and professionally.

Conocimientos

Excellent driving skills

Narration & storytelling

Customer service

English communication

Descripción del empleo

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY!

Position Summary

This position must have a good sense of fun and a desire to entertain and excellent driving skills as they drive a tour bus on busy public streets while narrating a sightseeing tour. Tour Conductors bring to life the history of America and all the positive things that it represents.

Employee Benefits

• Competitive pay and paid training: up to $30.25 per hour with tips included
• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: Paid sick time, 401K plan with company matching*, flexible schedules (including a combination of weekdays and weekends are available), fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores, and free admission to all company attractions

Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!

• Eligibility requirements may apply

Essential Functions

• Drive in a safe, competent manner a tour bus that is approximately 26 feet in length on busy public streets while entertaining guests by narrating a scripted sightseeing tour several times daily of approximately 1.5 – 2 hours each in duration.
• Meet and deal with the general public and diverse team members in a prompt and courteous manner.
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure.
• Maintain radio contact with dispatch during tours.
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection.

Required Knowledge, Skills And Abilities

• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
• Mental attitude required to handle the stress that goes with this job as described.
• Ability to read, write, and speak clear English to communicate with coworkers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly.

Qualifications

• Must be at least 21 years old
• Valid South Carolina Class C or higher CDL with Passenger Endorsement (PREFERRED BUT NOT REQUIRED upon hire. We will help employees obtain their CDL license post hire if needed).
• Historical knowledge of Charleston (Preferred by not required).
• Acceptable driving record for the past three years.

Other Requirements

• Valid DOT physical required.
• Valid Charleston Tour Guide permit. (Required for all our tour drivers. We will help employees obtain their Tour Guide permit post hire if needed).
• Have a passion for entertaining people and making their Charleston experience a memorable one.

Successful candidate must undergo a drug test and a background search