TRIO Student Support Specialist | Empower At-Risk Students

State of Louisiana; Natchitoches (LA); On-site; USD 42,000 - 55,000; Full time

Job summary

Northwestern State University seeks a qualified candidate for the TRIO Student Support Specialist position. The role supports at‑risk students through counseling, outreach, and coordination of TRIO SSS services on campus.

Responsibilities include identifying participants, determining eligibility, conducting intake interviews, maintaining participant records, coordinating events, and liaising with university departments to expand services. Some evenings and weekends may be required.

Qualifications

• Bachelor's degree and three years of related experience in educational programs for students at‑risk.
• Understanding of the needs of students from disadvantaged backgrounds.
• Ability to express oneself effectively in written and oral communications and the ability to present information in one‑on‑one and small/large group situations.
• Organizational and management skills.
• Strong collaborator and ability to work with minimal supervision.
• Working knowledge of various computer applications (Microsoft Office, Prezi, Canva).

Responsibilities

• Assist in identifying and recruiting participants for TRIO SSS Program.
• Determine eligibility based upon federal guidelines and academic need.
• Conduct intake interviews to identify needs and support services participants will require; make appropriate referrals to other services
• Secure all required documents from new applicants.
• Maintain an active spreadsheet of all applicants to TRIO Program for tracking & follow-up purposes.
• Upon Director's approval, enter new participants into Program database.
• Assign new participants to an SSS Advisor and transfer all files to said Advisor.
• Facilitate recruiting events on campus to include publicity, collaborations, and execution
• Serve as a liaison to university departments and coordinate TRIO SSS informational presentations.
• Participate in the development and implementation of all services and activities with project staff to meet TRIO SSS objectives.
• Serve as lead coordinator for Graduate School informational sessions and tours.
• Assist participants in identifying graduate school resources
• Serve as lead coordinator for all Educational Enrichment trips/activities.
• In conjunction with Program Director, keep Blumen database current.
• Monitor SSS Objectives and criteria used to calculate Prior Experience Points.
• Work with IT to secure monthly, quarterly, and annual files for the purpose of updating Blumen database.
• Use data in Blumen to produce reports, including the Annual Performance Report
• Maintain departmental Site Visit Books.
• Collect activity/event evaluations and analysis and file in Site Visit Books
• Service as Proxy Timekeeper for department.
• Assist in the development of the SSS Grant proposal.
• Maintain an up-to-date listing of campus and community resources for benefit of the program and participants.

Skills

Communication skills

Organizational skills

Collaboration

Computer literacy

Education

Bachelor's degree

Tools

Microsoft Office

Prezi

Canva

Job description

Northwestern State University seeks a qualified candidate for the TRIO Student Support Specialist position. The role supports at‑risk students through counseling, outreach, and coordination of TRIO SSS services on campus.

Responsibilities include identifying participants, determining eligibility, conducting intake interviews, maintaining participant records, coordinating events, and liaising with university departments to expand services. Some evenings and weekends may be required.