TRIO Student Retention & Success Coach

Colorado State University; United States; On-site; USD 56,000 - 57,000; Full time

Benefits offered by this job

Robust benefits package

Job summary

Colorado State University is seeking a Retention Specialist for the TRIO Student Support Services Classic & STEM program to provide holistic coaching, mentoring, and advising for first-generation, low-income, and disabled students. The role supports college transition, academic success, financial education, career development, and graduate prep across CSU journeys.

The position includes recruitment support, interviews, and intake for new students, with potential for renewal beyond the grant

Qualifications

• Bachelor’s degree with 1 year of employment experience in K-12 education, higher education, or college access programs.
• Demonstrated experience delivering direct, individualized (one-on-one) and group support to students, focusing on student success, retention, and fostering a sense of belonging.
• Demonstrated commitment to working effectively with diverse student populations and their support networks.
• Demonstrated ability to exercise independent judgment and maintain productivity in an environment with competing priorities and minimal supervision.
• Excellent interpersonal skills with a demonstrated ability to manage sensitive, confidential information with strict discretion and emotional intelligence.

Responsibilities

• Provide holistic student success coaching by managing an assigned caseload and delivering individualized support that promotes students' academic achievement, personal development, persistence, and graduation.
• Assess student needs and coordinate interventions by identifying barriers to success, connecting students with campus and community resources, and serving as an advocate to help students navigate university systems.
• Respond to complex student situations by providing timely support, crisis response, and referrals while maintaining professional boundaries and coordinating care with appropriate campus partners.
• Maintain student records and ensure compliance by documenting student interactions, tracking progress, utilizing student success data, and adhering to university policies, and applicable federal and grant regulations.
• Develop and facilitate student engagement opportunities by planning and implementing workshops, cohort experiences, and community-building activities that foster belonging, leadership, and student success.
• Collaborate within the Academic Advancement Center (AAC) and Community for Excellence (C4E) Network by partnering with colleagues across multiple scholarship and student success programs to provide coordinated, student-centered services.
• Build and sustain campus partnerships by collaborating with academic and administrative units to strengthen student support systems, improve resource access, and advance institutional student success initiatives.
• Perform other related duties as assigned in support of departmental, divisional, and university priorities.

Skills

Bilingual English/Spanish

Education

Bachelor's degree

Master's degree in student personnel, higher education, counseling or related field

Job description

Colorado State University is seeking a Retention Specialist for the TRIO Student Support Services Classic & STEM program to provide holistic coaching, mentoring, and advising for first-generation, low-income, and disabled students. The role supports college transition, academic success, financial education, career development, and graduate prep across CSU journeys.

The position includes recruitment support, interviews, and intake for new students, with potential for renewal beyond the grant