Tribal Human Services Case Manager

Ponca Economic Development Corporation; Norfolk (NE); On-site; USD 27,000 - 41,000; Full time

Job summary

The Ponca Tribe of Nebraska seeks a Human Services Case Manager in Norfolk, NE. This non-exempt role helps tribal members access tribal and community resources to improve self-sufficiency and well-being. The position involves coordination of services, documentation, and advocacy within a multi-department framework.

You will engage with tribal members across the service area, perform intake tasks, and collaborate with partner agencies to support health, education, and cultural objectives.

Qualifications

• Associates degree in human services or related field.
• Two years of case management or advocacy experience.
• Experience connecting with community resources.
• Excellent written and oral communication skills.
• Valid driver’s license and insurable.
• Must pass drug and alcohol, motor vehicle, education, character and criminal background checks.
• Willingness to travel within and outside the Ponca Service Delivery Area.

Responsibilities

• Promote Ponca services and connect members with available resources and programs.
• Build relationships with Ponca members in the assigned district to promote services and foster trust.
• Identify community resources contributing to self-sufficiency and sustainable lifestyles.
• Provide case management and document services for Ponca members.
• Maintain accurate client and program files within approved software systems.
• Collaborate with Federal, State, local, and nonprofit agencies.
• Complete monthly reports outlining goals, objectives, service plans and achievements.
• Provide direct services and advocate to meet identified needs of members.
• Assess needs including intake activities, home visits, and attending meetings/hearings/appointments.
• Partner with child welfare program to support Ponca children and families.
• Participate in departmental planning, staff meetings, committee work, and trainings.
• Facilitate support groups and community education events.
• Practice strict confidentiality per Ponca policies.
• Other duties as assigned.

Skills

Interpersonal skills

Written and oral communication

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Valid driver’s license

Willing to travel

Education

Associates degree in human services or related field

Bachelor’s degree in human services or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

The Ponca Tribe of Nebraska seeks a Human Services Case Manager in Norfolk, NE. This non-exempt role helps tribal members access tribal and community resources to improve self-sufficiency and well-being. The position involves coordination of services, documentation, and advocacy within a multi-department framework.

You will engage with tribal members across the service area, perform intake tasks, and collaborate with partner agencies to support health, education, and cultural objectives.