Tribal Community Services Case Manager and Advocate

Ponca Tribe of Nebraska; Norfolk (NE); On-site; USD 41,000 - 62,000; Full time

Job summary

The Ponca Tribe of Nebraska is seeking a full-time Human Services Case Manager in Norfolk, NE. The role supports tribal members in achieving self-sufficiency through access to tribal and community resources, education, and supportive services.

The position requires strong case management skills, the ability to work with diverse populations, and willingness to travel within the Ponca Service Delivery Area. The responsibilities include identifying service gaps, maintaining files, coordinating with

Qualifications

• Associates degree in a human services field or equivalent.
• Two years of case management or advocacy experience.
• Experience connecting with community resources.
• Excellent written and oral communication skills.
• Valid driver’s license and be insurable.
• Ability to travel in and out of the Ponca Service Delivery Area.

Responsibilities

• Promote Tribal and cultural heritage by connecting Ponca members with services, resources, and programs available.
• Build relationships with Ponca members within assigned district to promote services, build trust, and foster open communication.
• Assist in identifying community resources that contribute to self-sufficiency and sustainable lifestyles.
• Provide case management and document services offered, available, or provided to Ponca members.
• Maintain accurate client and program files within approved software systems.
• Cooperate and collaborate with Federal, State, local, and nonprofit agencies.
• Complete monthly reports outlining program goals, objectives, service plans, and achievements.
• Provide direct services and advocate to meet identified needs of members.
• Assess needs of Ponca members which includes conducting intake activities, home visits, and attending meetings/hearings/appointments as deemed necessary to ensure health and wellbeing of clients.
• Partner with child welfare program to provide case management services and support to Ponca children and their families.
• Participate in departmental planning, staff meetings, committee assignments, certification coursework, and education events as directed.
• Facilitate support group and community education events as needed.
• Practice strict confidentiality in accordance with all applicable Ponca Tribe of Nebraska policies.
• Assist in meeting the goals and objectives of the Ponca Tribe of Nebraska.
• Other duties as assigned.

Skills

Case management

Advocacy

Communication skills

MS Office

Driver's license

Education

Associate degree in human services or related field

Bachelor's degree in human services or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Ponca Tribe of Nebraska is seeking a full-time Human Services Case Manager in Norfolk, NE. The role supports tribal members in achieving self-sufficiency through access to tribal and community resources, education, and supportive services.

The position requires strong case management skills, the ability to work with diverse populations, and willingness to travel within the Ponca Service Delivery Area. The responsibilities include identifying service gaps, maintaining files, coordinating with