Triage RN - Primary Care & Patient Education

Uphams Corner Health Center; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Uphams Corner Health Center is seeking a Triage Registered Nurse in Dorchester, MA to triage and schedule incoming calls, assess patient needs, and advise when to seek care. The role includes using nursing judgment and adhering to clinic protocols.

The RN develops patient education, documents nursing notes, and coordinates with the care team to ensure timely follow-up and appropriate urgent care where needed.

Qualifications

• Knowledge of triage protocols in ambulatory/community health.
• Strong nursing assessment and triage skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Triage calls and schedule appointments.
• Assess patient needs and advise on care level.
• Document guidance in nursing notes and MyChart messages.
• Coordinate with providers and other staff for follow-ups.

Skills

Triage

Nursing assessment

Communication

Bilingual (Spanish)

Education

2 Year Degree

Massachusetts RN licensure

Tools

Epic EMR

Job description

Uphams Corner Health Center is seeking a Triage Registered Nurse in Dorchester, MA to triage and schedule incoming calls, assess patient needs, and advise when to seek care. The role includes using nursing judgment and adhering to clinic protocols.

The RN develops patient education, documents nursing notes, and coordinates with the care team to ensure timely follow-up and appropriate urgent care where needed.