Triage RN, Endocrinology

Newton-Wellesley Hospital; Newton (MA); On-site; USD 57,000 - 138,000; Part time

Job summary

Mass General Brigham's Newton-Wellesley Hospital is seeking a Part-Time Triage RN to join our outpatient Endocrinology team. This 16-hour weekly role provides phone triage, EMR communication, and collaborative care with physicians and MAs.

The ideal candidate has RN licensure in Massachusetts with experience in endocrine or diabetes management, including insulin pump therapy and CGM, plus strong communication and patient-centered care. Onsite work at 2000 Washington Street.

Qualifications

• RN with strong endocrine/diabetes management background.
• Experience with insulin pump therapy and CGM.
• Strong triage experience in primary care or related medical specialties; excellent communication.

Responsibilities

• Triage incoming phone calls, patient gateway messages, and gather clinical information.
• Collaborate with providers to develop patient plans and communicate with patients via phone or EMR.
• Connect patient data to the EMR and manage prescription refills with/without prior authorization as needed.
• Advocate for patient needs and apply evidence-based care in endocrinology.
• Stay informed on current standards of care in endocrinology and translate into practice.

Skills

Endocrinology experience

Diabetes management

Insulin pump therapy

Continuous glucose monitoring

Phone triage

Patient education

Education

Nursing certificate/diploma

Bachelor's degree in Nursing

Job description

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are seeking a Part-Time Triage RN to join our dynamic outpatient Endocrinology team! This 16-hour weekly schedule will consist of 2, 8-hour shifts on Thursdays and Fridays from 8:30am to 5:00pm.

We deliver endocrinology and diabetes care in an outpatient setting located on the Newton-Wellesley Hospital main campus (2014 Washington Street, Newton, MA).

Our endocrinologists provide expert care for diabetes and hormonal disorders, empowering patients to successfully manage their conditions and improve their quality of life.

Patients receive state-of-the-art diabetes treatment through our team's advanced and effective techniques. Additional conditions treated include osteoporosis, thyroid disorders and tumors, and general endocrinology.

The ideal candidate is an RN with a strong background in endocrine and/or diabetes management including experience with insulin pump therapy and continuous glucose monitoring.

We also welcome candidates with strong triage experience in primary care or related medical specialties who are exceptional communicators, collaborative team players, thoughtful problem-solvers, and, most importantly, kind and compassionate caregivers.

This Triage RN will collaborate closely with physicians, other nurses, MAs, and additional healthcare professionals to ensure coordinated and patient-centered care. The RN will primarily handle phone triage, contributing to the delivery of high-quality healthcare services.

Additional responsibilities include:

Patient Care

• Working within a nursing pool to triage incoming phone calls, patient gateway messages and gather important clinical information.
• Collaborating and communicating with providers to develop patient plans and communicating with patients by phone or EMR.
• Connecting patient data to the EMR.
• Prescription refills: Evaluating appropriateness of prescription refills and confirming current regimen. Evaluating need for prior authorization appropriateness.
• Advocating for patient needs always.
• Staying informed on current standards of care in endocrinology and applying evidence-based practices in patient care.

Patient Education

• Educating patients on endocrine conditions, diabetes self-management, lifestyle modifications, and the importance of adhering to prescribed treatment plans. This includes sick day rules for diabetes and adrenal insufficiency.
• Educating patients on use of insulin pumps, continuous glucose monitoring systems, and glucometers.
• Educating patients on self-administering injectable medications.
• Providing clear and concise information on endocrine conditions and ensuring patients have a thorough understanding of their health and treatment options.

Qualifications

Education

Other Certificate/Diploma Nursing required

Bachelor's Degree Nursing preferred

Licenses/Certifications

Registered Nurse [RN - State License] - required

Experience

Demonstrated clinical competence and experience as required by the specific job posting/specialty area required

Can this role accept experience in lieu of Education requirements?

No

Remote Type

Onsite

Work Location

2000 Washington Street

Scheduled Weekly Hours

16

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$41.38 - $100.00/Hourly

Grade

RN2600

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.