Triage RN, Endocrinology

Partner's Healthcare; Newton (MA); Hybrid; USD 57,000 - 138,000; Part time

Job summary

Mass General Brigham is seeking a Part-Time Triage RN to join the outpatient Endocrinology team at Newton-Wellesley Hospital in Newton, MA. The role involves triaging calls, coordinating with endocrinology providers, and documenting in the EMR on a 16-hour weekly schedule (two 8-hour shifts on Thursdays and Fridays from 8:30am to 5:00pm).

The ideal candidate holds an RN license, with a Bachelor's in Nursing preferred, and has experience in outpatient settings.

Qualifications

• Registered Nurse with valid state license required.
• Bachelor's Degree in Nursing preferred.
• Experience in outpatient triage and endocrinology care is a plus.

Responsibilities

• Triage incoming calls and messages; gather clinical information.
• Collaborate with providers to develop patient plans and update the EMR.
• Process prescription refills and evaluate authorization needs.
• Advocate for patient needs and apply current standards of care.

Skills

Triage nursing

Clinical assessment

Patient communication

EMR experience

Education

Bachelor's Degree in Nursing

Tools

EMR system

Job description

Site: Newton-Wellesley HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking a Part-Time Triage RN to join our dynamic outpatient Endocrinology team! This 16-hour weekly schedule will consist of 2, 8-hour shifts on Thursdays and Fridays from 8:30am to 5:00pm. We deliver endocrinology and diabetes care in an outpatient setting located on the Newton-Wellesley Hospital main campus (2014 Washington Street, Newton, MA).Our endocrinologists provide expert care for diabetes and hormonal disorders, empowering patients to successfully manage their conditions and improve their quality of life. Patients receive state-of-the‑art diabetes treatment through our team's advanced and effective techniques. Additional conditions treated include osteoporosis, thyroid disorders and tumors, and general endocrinology.

Patient Care

• Working within a nursing pool to triage incoming phone calls, patient gateway messages and gather important clinical information.
• Collaborating and communicating with providers to develop patient plans and communicating with patients by phone or EMR.
• Connecting patient data to the EMR.
• Prescription refills: Evaluating appropriateness of prescription refills and confirming current regimen. Evaluating need for prior authorization appropriateness.
• Advocating for patient needs always.
• Staying informed on current standards of care in endocrinology and applying evidence-based practices in patient care.

Patient Education

• Educating patients on endocrine conditions, diabetes self‑management, lifestyle modifications, and the importance of adhering to prescribed treatment plans. This includes sick day rules for diabetes and adrenal insufficiency.
• Educating patients on use of insulin pumps, continuous glucose monitoring systems, and glucometers.
• Educating patients on self‑administering injectable medications.
• Providing clear and concise information on endocrine conditions and ensuring patients have a thorough understanding of their health and treatment options.

Qualifications Education

Other Certificate/Diploma Nursing required Bachelor's Degree Nursing preferred

Licenses/Certifications

Registered Nurse [RN - State License] - required

Experience

Demonstrated clinical competence and experience as required by the specific job posting/specialty area required Can this role accept experience in lieu of Education requirements? No

Remote Type OnsiteWork Location 2000 Washington StreetScheduled Weekly Hours 16Employee Type RegularWork Shift Day (United States of America)Pay Range $41.38 - $100.00/HourlyGrade RN2600

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.