Triage RN - Compassionate, Fast-Paced Patient Care Connector

Piedmont Healthcare; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Piedmont Healthcare is seeking a skilled RN to provide triage, documentation, and coordination in our ambulatory practice contact center. Under supervision of the RN Patient Scheduler Manager, you will evaluate patient needs, perform triage, and schedule visits while adhering to nursing standards and physician protocols.

You will educate patients on care, medications, preventive services, and healthy lifestyle choices, acting as a clinical resource to both clinical and non-clinical staff.

Qualifications

• Graduate of an accredited school of nursing (RN).
• Professional nursing license required.
• Phone triage experience preferred.
• Computer literate with knowledge of EPIC and EMR preferred.
• Ability to multi-task in a high-paced environment with strong organizational skills and attention to detail.

Responsibilities

• Provide triage response and documentation according to nursing standards and physician protocols.
• Evaluate patient needs and schedule visits as needed.
• Coordinate with clinical team in the ambulatory practice.
• Educate patients on care, medications, preventive services, diet and exercise.
• Serve as a clinical resource to non-clinical staff.

Skills

Phone triage

EPIC/EMR

Multi-tasking

Prioritization

Communication

Education

RN degree

Tools

EPIC

EMR

Job description

Piedmont Healthcare is seeking a skilled RN to provide triage, documentation, and coordination in our ambulatory practice contact center. Under supervision of the RN Patient Scheduler Manager, you will evaluate patient needs, perform triage, and schedule visits while adhering to nursing standards and physician protocols.

You will educate patients on care, medications, preventive services, and healthy lifestyle choices, acting as a clinical resource to both clinical and non-clinical staff.