Triage Nurse

Tellihealth; United States; Remote; USD 65,000 - 80,000; Full time

Job summary

Tellihealth is seeking a Health Triage Nurse to provide telephonic triage and support to patients managing chronic conditions. This role involves assessing patient needs, collaborating with providers, and utilizing technology to ensure high-quality care and communication. The ideal candidate will have a strong clinical background and excellent communication skills to advocate for patients' health effectively.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Active RN license required.
• 3 years of clinical experience required.
• 2 years of experience in ER, ICU, or remote triage preferred.

Responsibilities

• Assess patient needs and provide telephonic triage services.
• Utilize technology to manage patient conditions.
• Advocate for patients and resolve medical challenges.

Skills

Communication

Organization

Patient Advocacy

Technology Usage

Education

Graduate of an accredited RN program

Tools

Electronic Medical Records (EMR)

Job description

Direct message the job poster from Tellihealth

Tellihealth is transforming how chronic care is delivered by combining powerful technology with compassionate, intelligent care. Our roots lie in the merger of two industry leaders, Accuhealth and Signallamp Health, bringing together best-in-class Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services under one unified vision.

While we've unified under the Tellihealth brand, we’ve retained the proven strengths of both legacy organizations. Today, our services continue under the names accuRPM and signalCCM—a reflection of the powerful, trusted programs our clients have relied on for years.

Through accuRPM and signalCCM, we empower providers to deliver proactive, remote support to patients managing chronic conditions. Our mission is to close the gaps in care by making high-quality, tech-enabled remote services accessible, efficient, and deeply human.

We're growing fast and looking for mission-driven team members who want to shape the future of connected care.

Position Overview:

A Tellihealth Health Triage Nurse assesses patient needs, evaluates symptoms, and provides telephonic triage services to patients which includes answering patient inquiries, offering medical advice, and determining the urgency and appropriate course of action. Triage nurses establish relationships with patients and build trust and credibility with them and their families by being a key part of the patient's care team, communicating directly with providers and in-office staff members.

Responsibilities:

• Utilize technology to help manage patient’s condition, gather educational resources, coordinate patient care, and maintain patient care goals.
• Recognize when additional communication or intervention is required to address ongoing patient issues.
• Apply expertise when following a provider's care plan by assisting the patient in knowing how to prioritize their health and helping the patient communicate their condition and symptoms.
• Serve as an advocate for patients by finding answers to questions while also resolving their medical challenges quickly and efficiently.
• Delve into rich conversations and bond with patients, understanding their unique personalities and challenges.
• Establish and nurture trust with new patients and their families.
• Act as a vital link within the patient's care team by communicating seamlessly with providers and in-office staff.
• Guide patients in prioritizing their health and understanding their conditions.
• Advocate for patients, providing answers and addressing medical concerns promptly.
• Use technology to manage and coordinate care.
• Gather resources for continuity of care.
• Utilize Electronic Medical Record (EMR) systems to review patient office visits, liaise with care team members and accurately document actions taken for patients.

Requirements:

• Active, unrestricted PA or compact license RN license, required.
• Graduate of an accredited RN program, required.
• 3 years of clinical experience, required.
• 2 years of experience working in an ER, ICU, MedSurg, urgent care, and remote triage setting required.
• Minimum upload speed of 12 mbps and download speed of 20 mbps, required.
• Ability to work from home in a HIPAA compliant environment, required.
• Six (6) months of experience in Pulmonology, preferred.
• Proficient using Electronic Medical Records (EMR).
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities simultaneously.
• Exemplifies Tellihealth's values: All IN, INtelligence, INnovation and INtegrity.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Tellihealth by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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