J1 - F&B Host Greeter

Omni Hotels & Resorts; Florida; On-site; USD 27,000 - 38,000; Full time

Job summary

Omni Hotels & Resorts in Florida is seeking a front-of-house host/hostess to greet guests, seat them, and inform them about buffets and daily specials. The role involves answering phone calls, managing a busy entrance, and staying familiar with the restaurant, menu, and hotel properties to deliver friendly, efficient service.

Applicants should demonstrate attention to detail, teamwork, and the ability to stay calm and organized under pressure while upholding Omni standards.

Qualifications

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 years minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Attention to detail

Customer service

Teamwork

Ownership

Calm under pressure

Cleanliness

Job description

Job Purpose:

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Essential Job Functions:

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Qualifications:

• Attention to detail, speed and accuracy.
• Maintain cleanliness of work area at all times.
• 1 years minimum related job experience is required.
• Demonstrate personal ownership to tasks and follow through to achieve the required results.
• Instill a calm, organized approach in all situations.
• Work cohesively with entire hotel staff as part of a team.

Physical Requirements:

• Able to lift up to 20 pounds
• Able to be on your feet for up to eight hours

Working Environment:

• Interior of hotel, in the restaurant, and kitchen. Exposure to extreme temperatures.
• Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.
• Computer programs such as Word, Excel, Power Point, etc.
• Corporate software programs such as Open Table and Epitome