Treatment Plan Coordinator

Colorado Regional Oral Surgery; Arvada, Lakewood (CO, CO); On-site; USD 29,000 - 36,000; Full time

Job summary

Colorado Regional Oral Surgery in Arvada, CO is hiring a Front Office Treatment Plan Coordinator. You will present treatment plans and fees to patients, assist with financing and payment plans, and schedule follow-ups while coordinating with the surgeon and office staff.

The role involves verifying insurance, posting payments, and managing patient accounts, ensuring a smooth and compliant front-office workflow in a busy dental practice.

Qualifications

• Experience in dental/medical administration is required.
• Billing experience in dental/medical settings preferred.
• Familiarity with dental/medical practice management systems.
• Strong verbal and written communication skills.

Responsibilities

• Treatment Plan Presentations: Present treatment plans to patients and explain procedures and fees.
• Financial Assistance: Assist patients with financing and payment arrangements.
• Patient Scheduling: Schedule follow-up treatments and appointments.
• Insurance Management: Verify coverage, send claims, post payments, and manage collections.
• Account Management: Oversee patient accounts with accuracy and timeliness.
• Front Office: Manage front office tasks to support efficient workflow.
• Team Collaboration: Work with professionals to support the office operations.

Skills

Patient-centric attitude

Multitasking

Customer service

Communication skills

Adaptability

Billing knowledge

Education

High school diploma or equivalent

Tools

Practice management systems

Job description

Job Details: Job Location: CO06 Arvada - Arvada, CO, Position Type: FT1, Salary Range: $21.00 - $26.00Hourly, The following position is for employment with:

Colorado Regional Oral Surgery

8025 Club Crest Drive, Arvada, Colorado 80005

POSITION PURPOSE

We are seeking a dedicated and detail-oriented Front Office Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Treatment Plan Presentations: Present treatment plans to patients, explaining procedures and associated fees.
• Financial Assistance: Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Patient Scheduling: Schedule returning patients for follow-up treatments and appointments.
• Insurance Management: Verify insurance coverage, send claims, post payments, and manage collections.
• Account Management: Oversee patient accounts, ensuring accuracy and timely updates.
• Front Office: Manage front office tasks, ensuring a smooth and efficient workflow.
• Team Collaboration: Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Required: Previous dental or medical administrative experience is required.
• Billing Knowledge: Previous experience in dental or medical billing is preferred.
• System Knowledge: Familiarity with dental/medical practice management systems.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.