Treatment Plan Coordinator

U.S. Oral Surgery Management; Los Angeles (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

U.S. Oral Surgery Management is seeking a dedicated Treatment Plan Coordinator in Encino, CA. This role focuses on presenting treatment plans, handling patient finances, and coordinating scheduling to support surgeons.

The candidate will manage insurance processes, verify coverage, and assist with collections while delivering exceptional patient service and maintaining accurate account records in a fast-paced dental office environment.

Qualifications

• High school diploma or equivalent required.
• Dental or medical administrative experience required.
• Billing experience preferred.
• Familiarity with dental/medical practice management systems.
• Multitasking ability in a fast-paced environment; self-starter.
• Excellent verbal and written communication with patients and team.

Responsibilities

• Present treatment plans to patients and explain procedures and fees.
• Assist patients with financing and payment arrangements.
• Schedule follow-up treatments and appointments.
• Verify insurance coverage, send claims, post payments, and manage collections.
• Oversee patient accounts and ensure accurate, timely updates.
• Manage front office tasks for a smooth workflow.
• Collaborate with the clinical team to support office operations.

Skills

Patient-centric attitude

Multitasking

Communication skills

Customer service

Dental/medical billing

Practice management systems

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

Job Details: Job Location: CA04 ENCINO - Encino, CA, Position Type: FT1, Salary Range: $28.00 - $34.00Hourly, The following position is for employment with:

George A Maranon, DDS., MD Shahe Dishakjian, DDS

16311 Ventura Blvd, Suite 820 Encino, CA 91436

POSITION PURPOSE

We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Treatment Plan Presentations: Present treatment plans to patients, explaining procedures and associated fees.
• Financial Assistance: Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Patient Scheduling: Schedule returning patients for follow-up treatments and appointments.
• Insurance Management: Verify insurance coverage, send claims, post payments, and manage collections.
• Account Management: Oversee patient accounts, ensuring accuracy and timely updates.
• Front Office: Manage front office tasks, ensuring a smooth and efficient workflow.
• Team Collaboration: Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Required: Previous dental or medical administrative experience is required.
• Billing Knowledge: Previous experience in dental or medical billing is preferred.
• System Knowledge: Familiarity with dental/medical practice management systems.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.