Treatment Coordinator View role

Lawrenceville Dentistry; Lawrenceville, Northern (GA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership

Year-end bonus

Performance bonus

Job summary

Lawrenceville Dentistry is seeking a Treatment Coordinator to translate a doctor’s diagnosis into a written treatment plan with real numbers, present it without pressure, and follow up with patients who need time to decide.

You will present plans with itemized fees, explain each procedure, break down insurance benefits and out-of-pocket costs, arrange financing, and schedule treatments. Two+ years in a dental setting is preferred.

Qualifications

• Confident, unhurried presence in money conversations.
• Solid grasp of dental procedures, coding, and insurance benefits to answer questions without leaving the room.
• Comfortable asking for appointments and following up without being pushy.
• Organized enough to manage a weekly follow-up list and complete it.

Responsibilities

• Present treatment plans with itemized fees and clear explanations of what each procedure does.
• Break down insurance coverage, estimated benefits, and out-of-pocket costs before treatment.
• Arrange financing and payment plans to avoid delays in care.
• Schedule accepted treatment on the spot and keep plans moving in order.
• Work the unscheduled and partially completed treatment list weekly.
• Track case acceptance and report on conversion performance.

Skills

Communication skills

Insurance knowledge

Financial coordination

Follow-up discipline

Organizational ability

Dental terminology

Job description

Most treatment does not go undone because the patient said no. It goes undone because nobody sat down and explained what it costs, what insurance covers, and what happens if they wait.

That conversation is this job.

As Treatment Coordinator you take the doctor's diagnosis, translate it into a written plan with real numbers, present it without pressure, and follow up with the people who left saying they would think about it.

What you'll do

• Present treatment plans with itemized fees and an honest explanation of what each procedure does.
• Break down insurance coverage, estimated benefits, and out-of-pocket cost before treatment is scheduled.
• Arrange financing and payment plans so cost is not the reason care gets delayed.
• Schedule accepted treatment on the spot and keep sequenced plans moving in the right order.
• Work the unscheduled and partially completed treatment list every week.
• Track case acceptance and report on what is converting and what is not.

What we're looking for

• A confident, unhurried presence in a difficult conversation about money.
• Solid grasp of dental procedures, coding, and insurance benefits — enough to answer most questions without leaving the room.
• Comfortable asking for the appointment, and following up without being pushy.
• Organized enough to work a follow-up list every week and actually finish it.
• Two or more years in a dental practice, ideally in treatment presentation, financial coordination, or insurance.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Performance bonus tied to how the whole practice performs, never to an individual case.