Treatment Coordinator View role

Dentist in Louisville; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership

Year-end bonus

Job summary

Dentist in Louisville is seeking a Treatment Coordinator who will take the doctor’s diagnosis and translate it into a written plan with real numbers, then present it without pressure and follow up with patients who need time to decide.

In this role you’ll present itemized treatment plans, break down insurance coverage and out‑of‑pocket costs, arrange financing, and schedule procedures so care isn’t delayed.

Qualifications

• Confident, unhurried in difficult conversation about money.
• Solid grasp of dental procedures, coding, and insurance benefits.
• Comfortable asking for the appointment and following up without being pushy.
• Organized enough to work a follow-up list every week.
• Two or more years in a dental practice, ideally in treatment presentation, financial coordination, or insurance.

Responsibilities

• Present treatment plans with itemized fees and explanations.
• Break down insurance coverage and out-of-pocket costs before treatment.
• Arrange financing and payment plans so cost isn’t a delay.
• Schedule accepted treatment on the spot and move plans forward.
• Track case acceptance and report on conversions.
• Manage the unscheduled and partially completed treatment list weekly.

Job description

Most treatment does not go undone because the patient said no. It goes undone because nobody sat down and explained what it costs, what insurance covers, and what happens if they wait.

That conversation is this job.

As Treatment Coordinator you take the doctor's diagnosis, translate it into a written plan with real numbers, present it without pressure, and follow up with the people who left saying they would think about it.

What you'll do

• Present treatment plans with itemized fees and an honest explanation of what each procedure does.
• Break down insurance coverage, estimated benefits, and out-of-pocket cost before treatment is scheduled.
• Arrange financing and payment plans so cost is not the reason care gets delayed.
• Schedule accepted treatment on the spot and keep sequenced plans moving in the right order.
• Work the unscheduled and partially completed treatment list every week.
• Track case acceptance and report on what is converting and what is not.

What we're looking for

• A confident, unhurried presence in a difficult conversation about money.
• Solid grasp of dental procedures, coding, and insurance benefits — enough to answer most questions without leaving the room.
• Comfortable asking for the appointment, and following up without being pushy.
• Organized enough to work a follow-up list every week and actually finish it.
• Two or more years in a dental practice, ideally in treatment presentation, financial coordination, or insurance.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Performance bonus tied to how the whole practice performs, never to an individual case.